I tried check in on a Friday around 6 PM and was to wait in the lobby and some one would greet me in a few minutes. After 10 minutes I went back to the desk and tried to check in. I got the distinct impression that they were overbooked and didn't have a room for me because they kept cell phoning and looking embarrassed, but only after 15 more minutes did they actually tell me that they had a bathroom problem in my room and needed to send me to a hotel 2 blocks away.
They were apologetic and offered to drive me to the hotel, but I had rented a car and, tired from a long day of travelling, drove to the other hotel and spent another 10 minutes checking in there, paid for by Ambiance. Because it was a more expensive hotel and because the people at Ambiance tried to be helpful, I am not giving them an average rating. This form required me to answer questions that were not relevant to my non-stay at the hotel!.
- Official Description (provided by the hotel):
- Ambiance Suites Cancun is a centrally located hotel suitable for business travelers and vacationers. It is located on the main avenue of the downtown area, which leads to the airport and the Riviera Maya. A few steps away you will find Plaza Las Americas, the city's largest shopping center, and behind this is the Malecón area, a recent development next to the Nichupté Lagoon, with areas to walk and breathe fresh air. The hotel has an outdoor swimming pool, international restaurant, business center and meeting rooms. Free WIFI in all suites, microwave, servibar and coffee maker, ideal for extended stays in Cancun. In addition, it has a beach club to enjoy more your visit to this Caribbean paradise. ... more less
- Reservation Options:
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- Also Known As:
- Ambiance Hotel Cancun