Just got back from an amazing vacation here. Food was great, drinks were great and kept coming all day long! Service was exceptional! Viridiana, I hoped I spelled her name right, at the front desk was so helpful and sweet! Check in was fast, but when we got to our room, an ocean front in the sea tower, you couldn't see the ocean from the palm trees. When the bellman brought up our luggage, we told him we were wanting a room with a view and he called down to the front desk and he got us another room in the sun tower with a better view. It did have a great view from the huge balcony, but you couldn't see the ocean from inside the room. This part of the hotel did seem older also. I hate being one of those people that always complains but we were here last year and had an awesome room with an awesome view and wanted the same. We decided to go back down to the front desk to see if there was anything in the sea tower available. Viridiana was able to get us in a room which we loved the next night, so we were very happy after that!
We ate in the Italian restaurant, men can wear shorts. It seems like the only thing they were strict on is the collard shirts for men. It was nice for my husband not to have to wear slacks and everything when it's hot. I only ordered room service once but it was there in less than 30 minutes. We mainly ate in the buffet and could always find something we liked.
We were approached by the timeshare people but we told them we weren't interested and declined the gift and breakfast and that was the end of it. They were not too pushy.
They release baby sea turtles at night. I'm not sure if it happens every night, but when we were there it was around 8:00. You get to pick up a baby turtle and let it go by the ocean for the water to come take it away! It was such a neat thing to do! We only watched one of the shows, the circus show. We weren't really expecting much since it was on a small stage, but it was surprisingly very entertaining! They had many talented performers!
This was our second time at this hotel but our fourth to cancun, this hotel is by far my favorite! I would definitely come back to this hotel again! The hotel is beautiful as well as the pools and the beach. It is only about 15 minutes away from the airport too!
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- Also Known As:
- Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
- Fiesta Americana Cancun
- Cancun Fiesta Americana Resort
- Fiesta Americana Condessa Cancun