From the moment i stepped out of my taxi and took the escalator to the lobby i felt like i was in a tropical island. The hotel is absolutely beautiful. Check in was very easy no lines no hassle.
I came here with my mom and we had a delightful time. The service was impeccable the rooms were very clean and the my overall experience was great.
The staff at Kaumbu restaurant - every morning we ate here and being that my mom has a bad leg Lucia (hostess) would always give us VIP treatment a sit up at the top close to the buffet. She was so sweet and fabulous. Along with her other colleagues JJ, Eligio and many more
Food: No complaints i really enjoyed the buffet that was my absolute favorite. On my last night the hotel decided to serve dinner on the lawn near the pool. The view was amazing all that was missing was music
Pool: I read that you must get out to the pool early to get a chair. Well i have to say never had a one problem getting a chair regardless of time of day. The pool was always cleans waiters constantly bringing my delightful beverages.
Beach: The waves were pretty strong during my stay but the beach was very very clean with volleyball courts and soccer
Shows: Must see the fire show and the Michael Jackson show !!!!
After one day in the hotel we learned they were no longer doing currency exchange which was a really inconvenience. We dealt with it but it became a hassle towards the end of the stay.
Vacation Club Pitch: Love the hotel but the moment i get in i don't want to be sold a vacation club. I went to concierge to book a excursion and the guy was trying to sale me a vacation club package. NO THANKS
Over all if you are going with family, couple, or just solo this hotel is the place to stay.
Hope you enjoy :)
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- Also Known As:
- Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
- Fiesta Americana Cancun
- Cancun Fiesta Americana Resort
- Fiesta Americana Condessa Cancun