We stayed at this hotel 3 years ago and were a little hesitant that it would not be up to par again. We were wrong. The rooms are becoming a little dated and are in need for an updated, but I noticed the hotel was painting the lobby while we were there. The food is still fantastic. They change their menu in the international dinner every night so you don't get bored. My kids preferred to go there instead of the exclusive restaurants.
When booking trips, use the ground transportation desk on the right. They are not there to try and sell you on a time share or getting you to come for breakfast. The time share deal is the only thing that I don't like because they don't even try and sell us on the Fiesta Americana. I do wish that they would allow us to pre-book our hotel room a year in advance for a discounted rate, which is what i prefer. I love this hotel but I only go if I can get a good deal on bookit or another site. You would think that Fiesta Americana would like re-occurring guests like myself but they never offer a deal. I always have to pay the upgrade fee to the room type that I like when I book through bookit.com, which by the way has consistently had the best deals compared to expedia, costco and travelocity.
One thing that we did differently this year was deep sea fishing. It was a fun experience for my husband and son. If you bring it back to the hotel, the chef in the Mexican restaurant will prepare it for you and your family as a special dinner. It was Amazing and the highlight of our trip. Luis the Server, Vladimir the chef and Efrain the capitan were excellent. Vladimir is an amazing chef who cares about his work. We tipped them well, probably $80-100 total but you couldn't buy this amazing 4-5 course meal at a local restaurant in town. It was so good that they agreed to cook us another special meal the next night and we had a different mexican meal. You feel like you get a taste of a local and the service is great. I would highly recommend the Fiesta Americana Condesca. My only lower rating was due to the rooms. If you have a family of 5, upgrading to the beachfront king room and room with double beds is worth the money because you have a common family room in the middle to hang out together and play games.
The hotel has fun kids activities for children under the age of 11. My daughters (11 and 14) love to paint the ceramics by the pool which is an additional cost to an outside party. The entertainment is fun. They could change it up soon since it is the same entertainment each year we go back. The fire dance, michael jackson show is good. The Karaoke night is nothing great. Some other game show were the kids get on stage would be more fun. The hotel should look at some ideas that cruise lines incorporate with children.
The beach is excellent. White, warm water and easily accessible. There is plenty of beach chairs. The pool chair situation is a little annoying because people reserve them by 8 am in the morning and for parents who want to watching their children in the water it is hard when all the chairs are taken by adults with out any children. I would recommend a vegas rule that if you aren't sitting in the chair 30 minutes after you reserve it, then your towels are removed. Make it known to the guest that chairs can not be reserved.
The ceviche bar is great. The lunches by the pool are fantastic. The hotel could use a few more volleyballs but it is still good and good at getting people involved. the profiterole is to die for.
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- Also Known As:
- Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
- Fiesta Americana Cancun
- Cancun Fiesta Americana Resort
- Fiesta Americana Condessa Cancun