I recently started writing reviews and now I'm really getting into it. Very early this year I stayed here and at check-in I wasn't impressed. When I got to my room, I really wasn't impressed! The room had a decent view overlooking the pool and beach but was outdated. The minibar was more like a mini fridge that was just out in the open. I was so disappointed I took pictures of the cracks in the bathroom walls and the not so ritzy accommodations and I stormed to the front desk. I asked if I could leave the hotel without penalty if I found a omething else. I went to lunch and when I came back the front desk manager upgraded us to suite that was more the standard. The fresh floral arrangement in the room made me smile. The service was decent and the daily breakfast buffet was ok. I didn't think it was worth the price but the service in the restaurant itself was stellar. The beach was amazing. Rent the beach cabana at least once, it's worth it.
- Official Description (provided by the hotel):
- Considered one of the most elegant resorts in the world, The Ritz-Carlton, Cancun, reflects Mexico's rich architectural heritage in an atmosphere of magnificent sophistication. Minutes from many lively and leisurely attractions, our Cancun hotel resort features 363 guestrooms overlooking the sea, a 1,200-foot beach, sculpted outdoor swimming pools, a full service Spa, an impressive Culinary Center and award winning restaurants. ... more less
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- Also Known As:
- Ritz-Carlton Cancun Hotel Cancun
- Cancun Ritz Carlton
- Ritz Cancun