I'm sure I will spell these names wrong but I want to give a shout out to Noe, Efron, Jonathan, and Alejondro....
My wonderful stay started with Efron at the front desk, we were in the Presidential Suite our first night and he arranged for us to be in the the Master Suite for the rest of our anniversary trip. Since the new room would not be ready until after 5pm, even though we had to be out of the Presidential by noon, he told us to just leave our bags in the Suite and they would come get them and keep for us until the new room was ready and deliver them to us and that's exactly what happened.
Jonathan, at the Concierge desk, followed that up with a complimentary bottle of champagne delivered to our room once he learned we were there for our anniversary. So that when we returned to our room it was waiting for us sitting in an ice bucket nice and cold along with some chocolate covered strawberries.
Alejondro was excellent at meeting all our needs at the bar/restaurant while we relaxed outside. We loved the oversized chairs with the ottoman.
On my last night I had a massage by the ocean given by Noe and it was absolutely wonderful! He was the perfect gentleman and I felt totally relaxed. I also took advantage of the spa options available with the service; had my cocktail that was included, the steam room, sauna and jacuzzi.
We also appreciated the breakfast and cocktail time that was included in the Royal Beach Club. There was a young man who worked during the cocktail hours 6-8 and I must say he was very nice and it was great to see him with a big smile everyday.
I will definitely be returning.
- Official Description (provided by the hotel):
- Lounge endlessly at The Westin Resort & Spa, Cancun. Our our glorious resort in Cancun, Mexico features private beaches and four outdoor pools. We offer a luxurious Heavenly Spa by Westin™ as well as opportunities to enjoy many water sports. Tennis, golf, a top-notch gym, and fascinating local tours and day trips are all available to you at The Westin Resort & Spa, Cancun. ... more less
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- Also Known As:
- Westin Resort And Spa Cancun
- Westin Resort & Spa Cancun Hotel Cancun
- Westin Hotel Cancun
- Westin Cancun
- The Westin Resort Spa Cancun
- Cancun Westin