This is one of the older hotels in Cancun, but I must say they do an excellent job of keeping it in great shape, and I found it very clean. The service everywhere was very good.
Saw some complaints about "hard beds"--- but We liked the beds here, and slept like a newborn baby as the beds were comfortable and the rooms quiet even as we were on the 2nd floor close to the elevators.
First, I will start with a couple of issues but they were relatively minor or were remedied to our satisfaction. Upon check in we found there were no King beds available, and were sent to a room with two double beds. Due to the way the hotel has rooms thru Funjet vacations, you don't get a bed "guarantee", just a room type selection. Not a big deal, and the nice girls at front desk held a King room for us and we were in it 48 hrs later. We stayed in the std. Rooms facing the ocean and we were on the 2nd floor. Rooms had a very nice ocean view.
2nd minor issue-- one night we ordered room service during a rainstorm-- they initially indicated a 25 minute delivery to our room, however 2 hrs later still no food. I am assuming they just got slammed for food at 9:15 at night as that is when we ordered. Not sure what happened, eventually we did get our order, even though it was incorrrect-- the hotel comped the room service at no charge, without asking , and were very apologetic about it. The hotel handled both these issues very well.
Mixed drinks-- heard rumors the bars everywhere in the Hotel zone and at the hotels are notorious serve cheap booze, and cut their booze with water., both me and my GF had a "double tequila on the rocks" at the lobby bar and didnt even get a buzz--so that made me wonder?
On another note, they do have "Timeshare" sales people here- they only approached me once and I declined, and they did not harrass me again. I would like to say, I wish they would not camp at the front door and be the very first thing I had to experience. But, they did not continually pester us as I have seen at other hotels.
I did like that this is a quiet hotel, not a bunch of loud thumping music all the time at the beach, and it's not really a "kids" hotel, so I saw mostly couples which was appealing to us.
The beach is very nice, lots of chairs available, and the beach service was very good as well.
The one large outside restaurant, has excellent food-- and the breakfast buffet every morning was fantastic, if you are on a diet don't go, lol.
Outside you have two Cabana type areas that serve burgers, wings and sandwiches, again-- we found excellent service and food here as well. Pricing was resonable as well, the breakfast buffet is up there $$ though.
If you need transportation, right outside the hotel is a bus stop if you wish to take the bus anywhere, and taxi is available right outside as well. If you walk about 10 -15 minutes towards the crazy part of the hotel zone w Coco Bongo etc-- its right there. And closer still is a hair stylist and a few massage, pedi locations within a 5 minute walk.
Overall we were very happy with our stay, I would come here again. They have a very polite staff that is sincere in wanting to provide a great experience.
I would recommend the Hotel Presidente' as a nice place to stay for a romantic, restful vacation in Cancun.
- Official Description (provided by the hotel):
- Presidente InterContinental Cancun Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins. ... more less
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- Also Known As:
- Intercontinental Presidente Cancun Hotel Cancun
- Intercontinental Cancun