This was our 9th trip to the Cancun area. We stayed at a different hotel each time. This was definitely the best of them all. The food was the best we have had although others did come close. The hotel staff was very friendly. The entertainment people were fantastic. The two people I liked the best were Omar and Jesus from the entertainment staff. We ate at all the specialty restaurants and the general buffet and no complaints. We do not golf but I like the sail boats which they did not have at this facility. They should put in a little area on the bay side of their property adjacent to the golf course they have. They also had popcorn at the main bar, they should also make popcorn available at the nightly shows. We went to 5 of the 7 nightly shows and they were all great. I found out 2 times if you drink too much wine at dinner, you miss the show that night. I always get up around 6 AM and go for an hour walk along the main road. It is very safe, after 9 vacations of 7 nights each, I never had a problem. The local people are friendly and the bus fare of 70 cents each way is amazing. I think the hotels best asset is the land area it is on. It is so large that there is always a place to sit under an umbrella by the pool or by the ocean. We almost always had 4 lounge chairs for the two of us, 2 in the sun and 2 in the shade. The pools are so large that we never felt we were too close to others. The staff from the pool bars circulated among the guests and brought you your drinks. Everything in the room worked. In the past at other hotels we had problems with the tub draining, in one the air conditioner didn't function good enough. This Iberostar really made me see the difference between a good resort and a great resort. I am going to go here again.
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- Also Known As:
- Iberostar Cancun Hotel Cancun
- Hilton Cancun Hotel
- Hilton Golf Spa Resort Cancun
- Hilton Cancun Resort