The resort is beautiful. There is a lot to like about this place. It is clean. The food is good. The building is also nice and new. But they literally let my 4 year old wander from kids club. She was wandering the resort by the pool unattended. We also had a baby sitter booked to go out on my birthday at the resort. They blew it and totally forgot. We booked it, confirmed it and they just forgot. Their answer is they could get somebody over at 11 pm, which is a lot late. The resort is beautiful. The food is good. But they botched it with our kids very badly. Seriously. If you have kids, and are relying on kids camp and a baby sitter service, you can likely find better options.
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- Also Known As:
- Iberostar Cancun Hotel Cancun
- Hilton Cancun Hotel
- Hilton Golf Spa Resort Cancun
- Hilton Cancun Resort