The staff at Sun Palace went out of their way to make sure we had a nice stay. And We ONLY had the yellow wrist bands. I was wondering how we were going to be treated because we got our package by way of auction. Never did my husband and I feel our colored bands were different then anyone else. Our rooms was average. No upgrades with our resort credits because they were full. Which by the way it never felt that busy! I now understand the concept of "watered down liquor" this was our first all inclusive. just like the sun....which my husband didn't know when to say "when"...the abundance of 100% liquor could easily ruin a vacation! Nice an steady drinks made for some GREAT fun and sleep at night! Food at breakfast was good and enjoyed breakfast more than other meals. Room services was good too. The Oriental was ok and the Steak and Italian were just ok. But the Beach and ocean were amazing! Soft powdery sand that never got hot.....the ocean was warm and so much fun! We lounged alot at the pools and beach. We truly had an "UNPLUGGED" vacation and enjoyed the other guests as most were from the "States" . The Spa treatment I had was one of the best. I got Yormeri as my therapist for the Relaxation package. Shiatsu, Scrub and Facial. Really great treatment. NOW our best time was with Ramone in the Lobby Bar. He is a newer addition to Sun Palace and what truly enjoyable bar tender! He was so friendly! He even had a special cake and wine sent to our room to celebrate our anniversary ! So advice for people staying don't expect a lot from the hotel room, it's average.....but if you are nice and genuine to the staff they will RECIPROCATE! We took many $1.00 bills for tips!
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace