We stayed for a week at Sun Palace (Feb 9th to 16th); it's been a second time at a Palace resort for us (Cozumel Palace in 2012) and we really enjoyed it. The adults-only environment was very nice and peaceful, and the a la cartes were very good. The buffet was good, but as with many all-inclusives, it gets a bit repetitive, but that's to be expected. We even ran into one of the chefs who was touring through the lobby bar, just checking with each couple there on the service & food and the quality of them, and gave us a real enlightening conversation on the different tunas and preparation of each.
The much-touted resort credits are never really free (you pay a tax, I think it's around 16%) and purchase items that you can buy with them are noticeably marked up from what the shopping centre down the strip sells at. But the wine upgrades are a decent buy, and my wife loved the hot stone spa treatment. We didn't end up using all the credits since we had done many attractions in the area on previous trips to the Mayan. We did however get free tickets to see Chicago (the classic band) at the sister resort, Moon Palace, and it was a great show as well.
Our room was very nice; we stayed in the Grand Level and the guest service was nearly constant so we were never lacking anything. There was a bit of issues with the internet (it won't connect to iPhones) but it did fine with my laptop. The hotel was quiet and I slept like a rock, and the bed was very comfortable. Their gym is also one of the better ones I've seen at a resort, and was never too busy. All in all, I would go back next week and my only real complaint was that I had to go back home to the snow....
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Odigeo, Booking.com, Priceline, Traveltool, S.L.U., Evoline ltd, TripOnline SA, Hotel.de, HotelQuickly, getaroom.com and Cancelon so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace