I can honestly report that I could not find anything negative to say about the Sun Palace. The food was great, the facilities were great, the rooms were spectacular and the service was way above par for any vacation I've gone on. The location was excellent, close to the airport and the bus stops right outside the hotel, going down the tourist zone to take you to many shopping areas, restaurants, clubs and to 2 other Palace Hotels, the Beach Palace and the Cancun Palace. We did spend time at the Beach Palace and it was very nice too with the 2 pools and hot tubs on the 14th floor, great views! We ate lunch there and it was very good.
The concierge service at the Sun Palace was outstanding with most of our dealings done with Alejandro. The activities were a blast with Alma. Raul, the Best bartender ever, having your drink ready even before you get close to him! The beach waitress was always there before you needed her. Since I was still recovering from foot surgery, the side tours had to wait for the next time and there will be a next time. The weather was a little iffy, but no problem to work around. We found the restaurants to serve tasty foods and even tried some things we never would have thought to try before. We used all of our $1500 credit on the upgrade, spa, special anniversary dinner and photos.
A bargain at the price we paid and a fabulous way to escape the cold long winter!
- Official Description (provided by the hotel):
- As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more less
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- Also Known As:
- Sun Palace Hotel Cancun
- Cancun Sun Palace