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“Excellent Resort!”

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The Royal Sands Resort & Spa All Inclusive
Ranked #19 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
New York City, New York
Level Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Excellent Resort!”
5 of 5 bubbles Reviewed 31 July 2014

I stayed there for 4 nights and booked via Expedia with ALL-INCLUSIVE option. The resort is located on the Hotel strip (Kukulcan Blvd) and there is a big shopping mall right next to it. There are city buses all day long that you can take to go to shopping malls, other resorts, restaurants and even clubs. I don't even take buses in NYC but I used the bus all the time there because it was very convenient and easy to go to places.

The view was SPECTACULAR!! One morning we woke up at the sunrise from our balcony, it was stunning!! The beach is so gorgeous, like a post card. There are enough seatings and space for everyone on the beach. However the pool area seemed a bit crowded and by 10 am, there were no open chairs left. I saw some people reserving pool chairs at 6 am with towels which was not my choice of things to do on my vacation.

The resort is well maintained, clean, mixed crowd (young/old couples, family, friends), staff is very friendly, the quality of food at the restaurants was excellent, there is a supermarket inside of the resort and you can buy most of everything there (although the price was very high). We had 1 BR suite with full kitchen and huge balcony in the front of the beach.

I highly recommend this resort for couples, families and friends. For business or solo? Probably not.

  • Stayed February 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Blueskylover2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,123)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

I had a great time in this hotel and I would suggest everyone to spend at least one week there.
The staff is incredible and the food is excellent. The swimming pool is 33 meters and if do not want to swim into the sea, you can ejoy the swimming pool both for sport (swimming) and for relaxing (there are other 2 swimming pools and 4 bar areas).
Fantastic. I suggest to book the "all inclusive" rate!!
The sea view from the rooms is unbelievable!!

Room Tip: higher floors just in front of the sea and not in front of the swimming pools
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  • Stayed June 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dandan1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Ridgeville, Ohio
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

Our room was perfect. when they say ocean view be ready because it is like having an oceanfront room the view was spectacular. We had an all inclusive "Refine" package and at this resort it really means ALL inclusive. Anything you wanted food, liquor, snacks any time (limited after midnight) served by the best wait staff in Cancun. Felix was fantastic. The waves are huge, the beach is bigger, the sand, pure white and never gets hot. The Caribbean is gorgeous, many shades of blue and very warm. The Sands is the cleanest resort we ever stayed at period. There are workers everywhere constantly doing something - but they never interfere with you. From the moment you walk into the lobby you will scream with delight, the view is awesome. Couples, families or singles will truly enjoy this resort.

Room Tip: Any room from the fourth floor and up.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
5 Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

The Royal Sands is perfect for a no-brainer holiday. We were able to check in early on the all inclusive package and hit the beach straight away. While check out of the room is at 11:00 we could still stay on till 4pm (on the all inclusive deal) which is great for a late flight back home.

Staff are attentive, good at refilling cocktails and the all-day buffet is great. This place was special treat after having travelled around the Yucatan/Campeche for 2.5 weeks and not having to worry about where we were going to go/eat/sleep next was great. The hotel was full but didn't seem busy and there were always loungers in the shade by the pool and beach available.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
4 Thank Traveller537
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

This was our 2nd time at this awesome resort.Patrico moo at the pool bar is awesome. He also goes by Luis. This place is safe,beautiful,relaxing and a great place to run off to for a great vacation. I went with Thomas Moore for our excursions but if u cross the street u can find things cheaper.At night if your lucky you can watch sea turtles lay there eggs in the sand at night its a great experience. Ill definitely be back again. I love this resort!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dhogrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

Room was wonderful...staff beyond courteous. The swim up bar was a fun break from lounging on the very comfortable lounge chairs. Bar and restaurant staff were always polite and their demeanor was genuine. I would return to this hotel again for sure.

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Madeline0427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 July 2014 via mobile

We visited The Royal Sands for our anniversary and were not disappointed. Great value. We had an all-inclusive package, and stayed in one of the villas. The staff spoke English which was great. Our maid Cecelia was so sweet and did an excellent job. Loved Fher, our waiter at La Veranda. If you eat at La Veranda definitely go for whatever is being cooked by the chef at the special order window, and not what's on the buffet.

The views from our villa were spectacular!! Love the setup at this resort. Will definitely return!!

Stayed July 2014
Helpful?
6 Thank SRS14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Sands Resort & Spa All Inclusive

Property: The Royal Sands Resort & Spa All Inclusive
Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Official Description (provided by the hotel):
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun

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