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“Great hotel, lovely location, couldn't fault it!” 4 of 5 bubbles
Review of El Pueblito Beach Hotel

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El Pueblito Beach Hotel
Ranked #162 of 181 Hotels in Cancun
Sheffield
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Great hotel, lovely location, couldn't fault it!”
4 of 5 bubbles Reviewed 13 June 2011

This is a historical review dating back to September 2003 but trying to review all my previous holidays.
We went as 5 girls in out mid to late 20's and loved it. We like the collonial style of the hotel, rooms were clean and the pool and beach were what we wished for.
Staff were polite, food was good and I fell in love with a friench man who I saw for a few months following my return to the UK :0 )
We had no complaints and was great for a group of friends. We did encounter a hurricaine whilst there and had to spend a day in our rooms, staff were helpful and reassuring and spent hours taping all the patio doors up!
I have travelled extensively since visitng this hotel and still have fond memories of this holiday and would definately reccomend this hotel. I have stayed in better but this was just lovely.

  • Stayed June 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank zipy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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453 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Scotland
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 12 March 2011

We stayed in 2005 when Hurricane Wilma hit. We were evacuated into a school in Cancun. The staff were amazing they looked after us stayed with us and cared for us beyond belief. It was a very threatening and scary time. The staff were amazing the hurricane proceedure was well planned and went smoothly. Our rooms my teenagers, husband and I were near to the sea wall the buildings were steady although trashed but weathered the storm. I am so glad we stayed here other people were in their hotels throghout the hurricane and suffered terribly. Wilma was no walk in the park.. We have a great fondness for the staff and owners of this hotel ...good people Don't diss this hotel

  • Stayed March 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TaniaScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 February 2010

I stayed at El Pueblito October of 2005 (the year choices wont let me go far back). The staff was really friendly always attended our needs. Unfortunately we visited Cancun the year that Huricane Wilma decided to unleash its wrath on Cancun. Even then the staff followed us to the safe place we were transfered to, and attended our to our needs. All our personal belongings were taken care of and the staff didnt rest untill EVERYONE was taken care of. El Pueblito also had a very yummy buffet for breakfast, lunch and dinner. I am planning a trip to Cancun this year for my 3 year anniversary, and I am definitely choosing to stay at El Pueblito once again.

  • Stayed October 2007, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PrincessRo07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario,Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 17 September 2008

This review is dated,but I just had to put my two cents in.We stayed at the El Puebilto in April 2004 for one week.We were greeted with very friendly staff.We got our room which was big,but not the view we had requested.We decided not to say anything till the next day.Right away we were given a better room with a HUGE private balcony,with a beautiful ocean view at no extra cost to us!!!
The rest of our holiday was mostly spent at the resort except a few times to shop in Cancun.The staff were always helpful and friendly and our glasses never went dry undetected.We were never hassled by time share people.The cost of the trip was the right price and worth every penny.We have decided to go to Playa del Carmen this year,but the El Puebilto was on our list of options and we would recommend it to anyone.

  • Liked — Friendly staff,good sevice.
  • Disliked — They cater to women more than men,but this is Cancun!
  • Stayed April 2004, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank dglmlv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chesterfield
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 3 September 2008

bad bad bad bad nothing more to say. beach amazing cancun amazing only 100 pound more to stay at the amazing hilton next door. this hotel is a waste of money same show every night really bad hotel.

  • Liked — view
  • Disliked — food
  • Stayed July 2008, travelled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank tyefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cancun hotels

chivastijuana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 February 2008

If You expect "THE AMERICAN WAY'", you are wrong!!
This is Mexico. For the Price you pay is a great hotel.
I Love It. Ocean View, Excellent. Any ways is not
like you are moving in. Cheap People!!!

Stayed September 2007
Helpful?
2 Thank chivastijuana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 24 January 2008

I was appalled to say the least when we arrived at this so-called hotel. We were greeted by very unfriendly staff at the front desk. After looking in our room we were astonished at the sight.

The room had 2 dingy full sized beds with stains on the comforters. We immediately called the front desk regarding this and the fact the air conditioner was not working. We had to complain NUMEROUS times to get someone to come in and fix the air conditioner. One of the sliding door handles had loose screws, as if someone tampered with it. The other door had a large crack in the glass allowing insects to crawl in. We dared not to walk around the room without shoes. The telephone did not work the majority of the time we were there. We had many calls and messages from the United States, however, we received only 1 message.

The bathroom is another story. The shower stall appeared to be unsanitary and we all kept our shoes on while bathing. The towels were dingy and gray. We generally had to call housekeeping 2 to 3 times for someone to bring face towels up and waited anywhere from 30 minutes to 4 hours. One day the water was not working at all and we could not call the front desk because the phone was not working.

Stayed August 2004
Helpful?
4 Thank limah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Pueblito Beach Hotel

Property: El Pueblito Beach Hotel
Address: Boulevard Kukulcan Km 17.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Airport Transportation
Hotel Style:
#81 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — El Pueblito Beach Hotel 3.5*
Number of rooms: 350
Also Known As:
El Pueblito Beach Cancun
Hotel El Pueblito Beach

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