We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic time!!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Aquamarina Beach Hotel
Ranked #99 of 177 Hotels in Cancun
Reviewed 1 June 2013

We arrived and from this moment everything was good. Staff are fantastic, all of them, really smiley and very helpful. My only critism would be that if you are looking for English/American entertainment or conversation this is not the place for you?it is mainly Mexican guests, and most of the staff speak very little English.having said that it is very relaxing and co,pared to some of the much larger hotels, you feel very valued as a customer. Rooms are good, all with sea view, fridge and Mini bar would have been nice but hey!beach was small but always space, and no putting towels on beds to get a space -which was refreshing!i travelled with 3 late teenage kids and, to be fair, a larger more 'American' hotel with more evening entertainment would have been better, but we all had a great time and will definitely retur. To Cancun.

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank spirac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (816)
Traveller rating
Traveller type
Time of year
Language
  • More languages

106 - 112 of 816 reviews

Reviewed 12 April 2013

This was not a good hotel experience for any of my traveling companions. It began as we first stepped inside the hotel when we were harassed by the concierge to purchase excursion tickets from her at a low price if we listen to a presentation at another site. When she found out we purchased tickets at the airport she made us feel like we had committed a crime...literally.
To sum up the rest of our stay the air con didn't work, the food was absolutely horrible (so we had to eat out every day) no refrigerator and microwave, no hot water most of the time, no light bulbs in wall fixtures, and no wifi in the rooms only in the lobby.

  • Stayed: April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2013

We had bought a package to stay here for a birthday weekend with family and friends (in total 4 double rooms) We had additionally booked tickets for a pirate ship cruise on Saturday night (which happened to be convenient because the port where we had to go to is like 2 blocks away from this hotel). Our transportation got us to Cancun at 6:00 am in the morning and check-in time is not until the afternoon, so we decided to kill time by walking around Cancun and buying some stuff...we reached the hotel around 1:00 pm. and were told that we had to wait a 'little while' because they were still cleaning 2 rooms. The little while waiting turned out to be literally around 3 hours and half. Everytime we asked, they said that either the rooms were still being cleaned or even that the people that were in the room had not checked out yet! By then, other guests had arrived and the lobby was full of mad guests that had to wait for hours along with us just to check-in. We were already tired from the all night travel and all we wanted was a shower and bed to be able to go out later that night, so much so that 1 of my friends even fell asleep and woke up back on 1 of the lobby seats. We called the rest of the group that were to reach the next day andgave them our room numbers so they call us when they got there. The next day, (not surprisingly) the rest of the group was downstairs from around 1:30 pm and they called form reception to our rooms to let us know they were there. They had them and other people waiting too with the same excuse, but they were a bit 'luckier' because to calm down the angry group, they gave them their all inclusive bracelets and told them they can start enjoying the resort and that they would go for them when the rooms were ready. (The day before, they didnt even give us our bracelets until the time we checked in).
Anyway, we did not let all that mess up our trip, we truly had a blast and for the rets of the trip, we made sure we had some fun enjoying the great food & drinks, the nice pool, played volleyball and soccer sports with other guests etc etc. I fell in love with a dirnk they prepare called the 'mangorita'. You should definately try it!

Room Tip: If you are a fan of margaritas, try the mangorita drink!
See more room tips
  • Stayed: September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank traveller2227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2013

Have just come back from 12 days at this hotel and we loved it. The staff were the friendliest people ever, nothing is too much trouble. Yes the hotel is not very new but it is spotlessly clean, the beds were very comfy and the rooms are a good size with sea views. This hotel is probably not suitable for young singles although there were some there when we were and they seemed happy enough and the animators do take groups to a different club every night if they want. We would definately visit this hotel again as we loved the friendly vibe of both the staff and other guests so much nicer than these huge high rise blocks where you probably don't see the same person twice.

  • Stayed: March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Jools2309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2013

Aqua marina is a nice little hotel right on the beach... but is only good for couples and family's... it is not good for a group!! It a cab or bus journey away from all the clubs and bars and is not very lively around the bar at night or during the day... Thou the Staff are 100% fantastic and cannot do enough for you!! i would defiantly go back but only with family or partner..

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Fonzned
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2013

Hi, Well ignore bad reviews,this hotel is very clean and the food is amazing,the bar staff excellent,ok lets name names ,Louis ,Asterio,Josie are A1,the hotel and facilities are ideal for families and couples with evening entertainment every night,.Breakfast i think best,fresh omelettes,overall siitting on balcony watching pirate ship on carribean, whats not to like....5*

Room Tip: ocean view good
See more room tips
  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank mickey1234567891717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2013

Just arrived back to snowy england having spent 2 weeks at this hotel, i read mixed reviews before travelling but have to say most were unfounded.
All the staff were really helpfull friendly and attentive with thanks to Lois, Jose Lois and Pedro fot the ever flowing drinks all aware of our regular tipple within a day of arrival.
The entertaiment staff were on hand for the younger vacators for clubbing and did not take offence if we declined the daily activities.
The foowd was plentiful even for a fussy eater like my husband who always found something edible (try the omelettes at breakfast you will not be dissapointed)
In a couple of words give this Hotel a chance and dont read all the negative reviews.

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank scotland59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cancun hotels
0.8 mi away
Holiday Inn Cancun Arenas
Holiday Inn Cancun Arenas
#107 of 177 in Cancun
905 reviews
0.7 mi away
Casa Maya Cancun
Casa Maya Cancun
#63 of 177 in Cancun
1,396 reviews
3.0 mi away
Flamingo Cancun Resort
Flamingo Cancun Resort
#74 of 177 in Cancun
2,969 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Hotel Dos Playas Beach House
5.2 mi away
Emporio Cancun
Emporio Cancun
#45 of 177 in Cancun
2,106 reviews
0.8 mi away
Real Inn Cancun
Real Inn Cancun
#68 of 177 in Cancun
516 reviews
Show Prices
Show Prices
Show Prices

Been to Aquamarina Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aquamarina Beach Hotel

Address: Boulevard Kukulcan Km 4.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 On the Beach Hotel in Cancun
Price Range: £72 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aquamarina Beach Hotel 3*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travel Republic (UK), Booking.com, Odigeo, LoveHolidays, TripOnline SA, Expedia, Ebookers, Evoline ltd, Cancelon, getaroom.com and 5viajes2012 S.L. so you can book your Aquamarina Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Aquamarina Beach
Aquamarina Beach Cancun
Aquamarina Beach Hotel Cancun
Cancun Aquamarina

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing