We were very excited to vacation at the Grand Park because we read the reviews on TripAdvisor. There were several issues with our room and the hotel overall including: musty smell in room, blood stain on sheet, tub/shower knobs needing replaced, our "ocean view" was obscured by trees, dingy sheets & towels, cracks in the walls and pock marks on the mirror. Additionally, the website is misleading when it says "all-inclusive". We had to pay $80 for internet access, the fitness center was $8 each time you used it (per person), and the "fully stocked mini-bar" had 2 beers (as well as a few waters & sodas) and no snacks. The dress code in the 3 dinner restaurants was ridiculous. It was 90+ degrees and the men had to wear long pants. We brought nice dress shorts & were told to change into long pants. Yet jeans & women with their rears hanging out were welcomed.
Granted, none of this ruined our vacation! The beach, sun, pools, and majority of the staff were great! I would not recommend this hotel to my family, and we will not return to the Grand Park Royal.
- Official Description (provided by the hotel):
- The most exclusive Cancun All-Inclusive experience is waiting for you! Sunny days, white-sand beaches and spectacular views of the turquoise Caribbean Sea are just a little of the many things you'll enjoy by staying at Grand Park Royal Cancun Caribe. Boasting beachfront location, right in the heart of the Hotel Zone, our All-Inclusive family resort in Cancun promises an unforgettable stay in the most popular and exciting destination of the mexican Caribbean. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, TravelUp, Odigeo and Travelbag so you can book your Grand Park Royal Cancun Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Park Royal Cancun Caribe Hotel Cancun
- Caribe Park Royal Grand Cancun