We had a great time at this resort 4/26 - 5/1/14. We were greeted by our Concierge, Lillian, who explained our schedule to us and the other options that were available. She was most helpful whenever we had a question over the next 4 days. Nacho took our bags to our room, and explained how all of the equipment worked. We went over to the Buffet for a late lunch. The best service in the buffet was with Pascual as waiter and Lizet on seating. She always allowed me to practice my Spanish, and was very gentle in her corrections and encouraging when I remembered my phrases correctly. Yessica made my omelets to order with ingredients from the buffet that I added to what she usually had to offer, and they were delicious every morning. Most evenings, we went to the Frida Restaurant in the Lobby. Leonardo went out of his way to serve us with impeccable style, even walking all of the way to the kitchen area to see if he could Special Order the Lobster for us when we missed calling in by the reservation cut-off time. One afternoon we had Pizza delivered to us as we sat in the lounge chairs by the pool. It had a chewy yet crispy crust and plenty of cheese. Delicioso!
Once we became members, Maria at the Share Desk explained that Program to us and loaned me a scissor to complete a project that I was working on while in Cancun. We thoroughly relaxed with our Hot Stone Massage! I will definitely do this again!
We hope to return to the Ocean Spa Hotel, at least to eat when we visit the Iglesia across the street.
- Official Description (provided by the hotel):
- Ocean Hotel is strategically located in the hotel zone of Cancun, between downtown and the shopping centers, restaurants and many area attractions. It offers excellent all inclusive service with a marvelous view of the Caribbean Sea and Isla Mujeres. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, LoveHolidays, Odigeo, Traveltool, S.L.U., TripOnline SA, Cancelon and HotelQuickly so you can book your Ocean Spa Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Club Carrousel Cancun
- Hotel Carrousel Cancun
- Carrousel Cancun
- Ocean Hotel Cancun Mexico