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“Great & kozy place to stay ... BUT WiFi needs improvement”

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Beachscape Kin Ha Villas & Suites
Ranked #60 of 177 Hotels in Cancun
Reviewed 11 February 2014

We choose the hotel because for the non-all-inclusive experience plus the shallow beach for our one year old baby. You should love the hotel service & cleanliness. Everything matched to our expectations except the WiFi Internet connection. It was unreliable, breaking, and hard to connect in peak times. This is why I deducted one point out of five.

The beach is terrific especially for children: shallow and calm. The hotel service and staff was great and welcoming. The general area and pool was clean and sound. The hotel has a small kids playground with a few swings.

Dear BeachSkape management:
You MUST to upgrade their WiFi system. Many travellers keep connecting to work, Skype, and watch television/movies online. That will be a huge uptick to your overall service. Plus, it won't cost you much these days.

About Us:
We visited the hotel in Feb 2014. We are experienced travelers travelling three to four times a year.

Room Tip: Only some haciendas have elevator. If you have baby stroller or in wheelchair request the one with e...
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  • Stayed: February 2014, travelled with family
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2  Thank Oxana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 31 January 2014

What seemed like great relaxing time in Cancun in turn ended out to be a nightmare. Me and a buddy booked a 4 night stay at Beacscape Kin Ha Villas. We paid for 2 beds and an ocean view for less than $100 a night which is a great price, but let me tell you, I deeply regret that decision. Upon arrival we were greeted by hotel staff who were very unorganized and no one was really in charge. Everyone was running around and it took about 10 minutes to be helped. A female who spoke very little English was the first to help us out. As we booked in we were informed that our room that we had booked was already filled and that there were no Ocean View rooms left. Although we did reserve these and paid for this prior to arriving, it wasn't really a big deal. They said there was no way they can refund us the difference of a standard view to ocean view so we let it be. After checking in the baggage handler helped us up to our room, he was very nice, polite, and really friendly. Once we got to our room, we walked in and saw only one bed. 2 guys on one bed = no bueno. We complained about this and they said they had one room that would be available in a few hours that had 2 beds. So we ended up waiting 4 hours until our new room was available. Once we got to the new room indeed there was two beds and after opening the blinds to see our vacation view, we were greeted by a parking lot. Expectations of this trip were really high but their service absolutely sucks! If you are traveling to Cancun to have fun, DO NOT STAY HERE, you will be disappointed.

Worst part of the trip for us was that there are NO GUESTS ALLOWED, meaning if your single and trying to bring girls back to your room, it will not happen. There's no way to even sneak them in and trust me we have tried. MAJOR C**K BLOCK! Work all night to meet girls and when the time has come to go back to the room, you will be the only one able to enter.

If your going to Cancun to have fun, try hotels such as Oasis Viva which is next door. 10x nicer plus they allow guest in.

  • Stayed: December 2013
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8  Thank Flossin510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

The staff at this hotel was GREAT. They are super nice people. But the hotel itself is not what I expected. It was old, no elevators, and my room was a little on the dirty side. If you just need a place to sleep and don't really care about being in luxury then this will work fine. The beach was nice too. GREAT access to the beach. Again, the staff was great, hotel itself not so much, and excellent beach access.

Room Tip: Rooms facing the street are noisy.
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  • Stayed: January 2014, travelled with friends
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2  Thank Rebecca I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

We brought an all inclusive deal online and it was the BEST resort! The staff catered to you and was very sweet to the tourist. Loved it and WILL COME BACK! Also, BEST beach on hotel zone. No rocks, just beautiful white sand.

  • Stayed: August 2013, travelled with friends
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2  Thank Jann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2014

My husband and I stay here in 2009. We loved it!! The food while not a huge variety was all delish!!!! The beach was amazing; we particularly loved the clear, CALM waters!

The resort was clean and everyone was very friendly.

Great location... My husband and I walked to local shops and restaurants, also coco bongo etc... Cannot beat being right there next to it all. No bus needed! Though we did take the bus downtown to walmart and got a little lost. I'd recommend staying close by!!

Recently we tried out a different resort to see how the much larger places measure up and we wish we'd just gone back to the Kin Ha villas!!!

  • Stayed: January 2014, travelled as a couple
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2  Thank Mandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

My wife and 3 high school / college children from Chicago stayed at Beachscape for 5 nights between Christmas and New Years. Overall, we were very pleased. The hotel is on a beautiful large stretch of white sand beach with calm clear shallow waters. There were plenty of available chairs for lounging and plenty of room to spread out – whether you wanted a nice sunny area to work on your tan or a shady palm tree to read a book. The pool was very good for families with young children - or adults looking for an early morning swim. Open air restaurant on the beach was a nice relaxing spot for a casual meal or cocktail. The rooms were basic, good sized, comfortable and clean. The resort staff were very friendly and helpful – special kudos to Jorge. Internet connection in the room was not good – it seemed better in the lobby and around the pool. I would not describe this as a place for adults to go and party – but instead a very good quiet resort for families where the adults can still enjoy an adult beverage if so desired.

  • Stayed: December 2013, travelled with family
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2  Thank SmokinJoe59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

We spent four nights around Christmas. Was assigned a room next to a car park - was a little noisy at night. The pool and the beach areas were very clean and well maintained. The room was clean. The location is walk-able from the night club area in the hotel zone. Frequent bus service up and down Kukulcan Blvd was available near the property. Reasonable charges for laundry and since we did not have the all-inclusive package, we were charged approx. $14/adult and $8/kid for breakfast. Clean towels are provided for the pool/beach. Mine was a last minute booking and found the rates quite reasonable.

  • Stayed: December 2013, travelled with family
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1  Thank Deepak S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beachscape Kin Ha Villas & Suites

Address: Blvd. Kukulcan Km.8.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Family Hotel in Cancun
#38 Romantic Hotel in Cancun
#43 Spa Hotel in Cancun
#51 On the Beach Hotel in Cancun
Price Range: £65 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Beachscape Kin Ha Villas & Suites 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
The hotel Beachscape Kin Ha Villas & Suites Cancun, is proud to present the best and most conforting experience in an enviroment specialy designed to bring peace and relaxation at the best natural beach in Cancun. In the heart of the hotel zone, guards the blue ocean and white soft sand of our hotel, also the biggest suites with a special design with one, two and three bedrooms give us an original an unique concept to present. Beachscape Kin Ha offers special moments that with a friendly treatment, you will wish they last for ever. Make your moments unforgettable memories, let us belong in those memories and allow us to offer you our beach, our pride ... more   less 
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Also Known As:
Beachscape Kin Ha Villas And Suites
Beachscape Kin Ha Villas Hotel Cancun
Ambience Villas
Ambiance Cancun
Ambience Villa Cancun

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