Friendliest staff we have ever encountered! They were always happy and willing to do whatever you needed to make your stay great. The bed situation was sort of weird, we had a "Deluxe Lagoon" this was 2 double beds which they pushed together to make a HUGE bed--problem was, the blankets were still double sized and my husband and I fought for the covers all night! The bathroom had a large shower, plenty of towels, soap, shampoo and a hair dryer. The room was kept very clean as were the facilities for the whole complex. They had several pool areas that all came together, one swim up pool bar and a water volleyball area. The bartenders were the best--kept the drinks flowing and even at times came up with ideas of drinks for you. (DRINKS: you did need to ask for the better brands of booze-otherwise you got their lower stuff) There were always servers coming up to you at the pool area and all the other sitting places to get your drink orders and pick up dirty glasses. There were 3 restaurants plus 2 snack places. The pizza was great--made to your order, baked in an open oven, right size for 2 people as a snack or 1 for lunch, this was open 11-6 every day and outside by the pool. The pizza maker was really nice, spoke great English and was just fun to be around. The other snack place had hotdogs, hamburgers, fries, salad, fruit and a bunch of that kind of food--was ok and always available if you were hungry. We thought the hamburgers tasted really bad. There was also a self serve soft drink dispenser here. The other restaurants offered a variety of different kinds of food based on the "topic" of the night. 2 buffets and one sit down place. The breakfast at the only place open for morning meals was terrific, lots of variety and tasted great. The dinners had a varied menu, but had lots of seafood which we don't eat, so we ate lots and lots of salad, but really enjoyed those salads. The home made bread was out of this world! We never ate at Marco Polo's--this was a fancier sit down place, ala carte. They had several choices but always some kind of seafood in all the offerings. We heard the food was great, but the service was slow. The activities at the pool were varied depending on the day and were fun--some a bit corny, but that was ok especially after a few drinks! There was musical glasses, bingo, dance lessons, pool exercises, towel folding lessons (think towel origami!) , etc, etc. You could partake or not, and it was fun to watch. They had prizes such as t shirts of water bottles. The beach was really nice, lifeguards on duty, beach volleyball, massage area ($) and places to rent jet skies or go parasailing. Across the street was a place you could go kayaking for free (30 minutes only), this was ok, there wasn't a lot of places they would let you go on the kayak, only very close to the area. You could rent a sailboat if you wanted to as well. Every night they had a show which was mainly dancing and singing by the entertainment and activities staff. This was not Hollywood or Broadway, we enjoyed some of it and it gave us something to do at night. These dancers also took a group of partiers ever night to a different night club downtown. We thought it was really expensive and never took part, but then we are in our 50's and 60's! The location was good, on the south end of the hotel zone, but there were always buses running every few minutes. The bus would drop you off pretty much right in front of where you wanted to go. It cost a dollar US, but 9.50 pesos. Close by was El Rey Mayan ruins ($4.00 US) and the Mayan Museum (59 pesos only). This is not a 5 star resort and there are not 5 star costs involved, but well worth the money we paid for it. The only thing I would have preferred is have an area "for adults only" by the pool or maybe the hot tub. Not all children were well supervised by their parents.
- Official Description (provided by the hotel):
- The hotel's VIKS Club offers a 6,324-square-foot recreation area for children. Supervised activities include video games, arts and crafts, and painting lessons. The mini water park features The Arch, a themed aquatic area with elephants, gorillas, zebras, rhinoceroses, hippopotamuses, giraffes, and a children's pool and three waterslides. The club is open morning until early evening in the winter, and morning until evening in the summer.Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancún.A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.)An air-conditioned, fitness center with mirrored walls contains cardio and weight machines as well as free weights. Within the resort are jewelry, clothing and gift/sundries shops. The resort purifies its water. ... more less
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- Also Known As:
- Royal Solaris Cancun Hotel Cancun
- Royal Solaris Caribe
- Solaris Resort Cancun
- Royal Solaris Cancun Mexico