Just spent a week at the Sunset Marina Resort. When can we go back?
Here's the highlights:
1. Great staff. Saw the same people each day. Always polite ... very service-oriented. Jose Luis remembered who we were after the first day, and watched out for us the whole week. Our room service, Francisca, filled every request promptly, left our room clean, and added a professional, personal touch to her work. And Juan Jose was approachable, easy to talk to, and clearly loved his work. They all treated us with "carino".
2. Lots of things to do. Loved riding bikes. Swimming. Kayaking in the bay (where we saw all sorts of wildlife). Spa. Volleyball. Great evening shows. Easy boat and bus access to a sister resort with beach access (although I felt the customer service was better at the Marina). Or just laying around on a beach chair, hammock, seaside hot tub ... lots of quiet nooks and crannies with great views and lots of privacy. We didn't take advantage of the water aerobics, pilates, or other group activities you could add to the list. None of these so big that you feel lost. Very personable.
3. Great rooms. Private views. Couldn't hear much noise from surrounding rooms, and heard no traffic noise from the nearby Blvd Kukulkan. Easy to get a good night's rest. Ours had a small kitchen, where we prepared many easy meals when we didn't want to eat out. Always hot water. Clean and comfortable.
4. Easy bus access. Very close to bus stops. It was easy to get to anywhere within the Zona Hotelera or pop into town.
Only one wish: they seemed to be having some trouble with their wifi access while we were there. It improved towards the end of the week, but I wish that had been better.
Had a great time. Would love to go again.
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- Also Known As:
- Sunset Lagoon Resort Hotel And Marina
- Sunset Lagoon Hotel Marina
- Sunset Lagoon Cancun
- Cancun Sunset Lagoon