We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“5 year time share member” 3 of 5 bubbles
Review of Sunset Marina Resort & Yacht Club

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Sunset Marina Resort & Yacht Club
Ranked #30 of 181 Hotels in Cancun
Certificate of Excellence
Cancun, Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“5 year time share member”
3 of 5 bubbles Reviewed 2 May 2014

The people at the resort are great. Management seems to have clamped down on amenities. Can't even get a bottle of water at the pool anymore. Was assured that we had a ground floor, however when we arrived, none were available. The wine is now some generic local weasel ------.
Internet is only available in the noisy lobby. I think that they save on electricity by turning off the air conditioning at night. The bedroom sure gets warm in the middle of the night. If Sunset management wants our business they better improve the neighborhood.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ted K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,805 reviews from our community

Traveller rating
    924
    522
    171
    91
    97
See reviews for
724
504
44
7
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (400)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rainham, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 April 2014

we got back in march and this hotel is just great only thing is its more for owners of timeshare but if you can stay here its well worth it the entertainment team benny elie ivain are just brilliant the kids entertainer vania has a permanent smile on her face and they all make you feel welcome the bar staff can't do enough for you ask francisco to make one of his cocktails there good the restaurant staff are very helpful so if you can't find something to eat just ask them and they will cook you something else the rooms are very clean and the fridge is topped up daily with drinks all in all we stayed here for 10 days and would have loved to stay more its one of the best places we have been to foods great drinks are great plus if you do the tour you can get a wristband for all inclusive at the other hotels

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank philip l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilkley, United Kingdom
Level Contributor
128 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 26 April 2014

Everything is in place for a perfect relaxing holiday. Sometimes there are rather too many smiling people directing you to things you don't really want to do, and constantly implying they want tips. This is common all over Mexico and we do need to take a more long distance view of this. If we keep on giving them tips to supplement their low wages, they will never be paid properly. It is definitely annoying to be constantly subjected to this when you have already paid an all inclusive rate. If more money is required to pay them properly, I would rather pay it out as part of the all inclusive cost.
The food is good and varied, but perhaps more Mexican than last time I visited here. Guests can also have excellent room service as part of the all inclusive. The all inclusive payment includes some non motorised water sports and transport between this and 3 other resorts in Cancun, where the facilities and services can be used free of charge.

Room Tip: Ask for something facing the lagoon as rooms on the other side face a busy road.
See more room tips
  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Washington, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 April 2014

We actually did not stay at this hotel but at Royal Sunset ,the reason I am writing about this is that me and my friends spended a great day at Sunset Marina Resort . Elie made our day, very attentive, fun person and great entertrainer , made our day there even more greater than we expected . THank you Elie , you rock:).

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Alina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 25 April 2014

Thanks to all the staff at Sunset Marina for another great experience. They were all always cheerful and helpful. Very special thanks to Roberto, Najeli, Sergio, Obed, Enrique, Francisco, Effreen, and Amadeo. The food was excellent and the service outstanding. Our yacht cruise was wonderful and hopping on the boat for a quick trip to the Sunset Royal was great!!! The Entertainment Crew... Vania, Alex, Ivan, Benny and especially Elise were fun and funny! Purchasing a time with the Sunset resorts was one of the best things we have every done!!!

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank deniselarocque7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 24 April 2014

The food is good and the buffet service. The rooms are very spacious with all necessary services and comfort further. The attention is constant, however sometimes seems slightly excessive. And finally we can say that seeks to have varied activities that invite residents to participate and maintain a active environment in the hotel, although it is not very big.

  • Stayed April 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Carla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

I would like to thank all the staff at the Sunset Marina for their upbeat cheerful and efficient presence. Our room was kept perfectly by Monica. The Italian restaurant had great food served by the wonderful waiters,Henri, Miguel and their assistant Roberto. I found the buffet very good and the staff were super. Thank you Enrique, Selgio, Gonzalo, Francisco, Higino, Dalia, and Rudy.
I would especially like to thank Alba, at the front desk; she helped us figure out day trips and was generally totally loveable and very accomodating.
It was the best holiday we have had in years. We bought a sliver of a time share and have no regrets. The sales people (Jose and Hans) were very gracious and kind.

Room Tip: Rooms on one level are the best.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pegmcshane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cancun hotels
1.5 mi away
Fiesta Americana Villas Cancun
4.6 mi away
Emporio Hotel & Suites Cancun
1.2 mi away
Ocean Spa Hotel
Ocean Spa Hotel
#57 of 181 in Cancun
3.5 of 5 bubbles 2,442 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Krystal Grand Punta Cancun
2.3 mi away
The Westin Lagunamar Ocean Resort Villas & Spa
0.3 mi away
Real Inn Cancun
Real Inn Cancun
#59 of 181 in Cancun
4.0 of 5 bubbles 454 reviews
Show Prices
Show Prices
Show Prices

Been to Sunset Marina Resort & Yacht Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunset Marina Resort & Yacht Club

Property: Sunset Marina Resort & Yacht Club
Address: Blvd. Kukulkan Km. 5.8 | Zona Hotelena, Cancun 77500, Mexico (Formerly Sunset Lagoon Resort Hotel & Marina)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Free Breakfast Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#24 Spa Hotel in Cancun
#36 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sunset Marina Resort & Yacht Club 3.5*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LoveHolidays, Prestigia, Odigeo, TravelUp and Hotels.com so you can book your Sunset Marina Resort & Yacht Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Lagoon Resort Hotel And Marina
Sunset Lagoon Hotel Marina
Sunset Lagoon Cancun
Cancun Sunset Lagoon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing