I traveled with family - my mother and aunt (middle-aged), and sister and cousin (20s). We were there from Dec. 20-27.
We really had a fantastic experience at the Omni. I wanted to write a quick review here because we chose the Omni based on positive reviews on this site.
As others have stated, the hotel is remarkably clean and very well staffed with friendly people. We had three people in a room, and though they normally charge $30/night for an extra bed, they graciously provided one for free (it wasn't a terrible cot either - a fold-down single bed). Our rooms were lagoon view since we expected to spend little time there (which was true); one of the rooms actually was on the corner and we could see both the beach and the lagoon. No doubt the ocean side has a vastly superior view, but as I said, we were there to be ON the beach, not looking at it from a balcony.
It was far less busy the first few days of the trip, and we could get a spot on the beach with little trouble, but by Christmas the hotel had filled up and we had to be down early to reserve lounge chairs (standard for most resorts). The water was absolutely stunning. One thing about the beach, however - there's a smallish cliff one has to negotiate on the way to the water's edge, and no stairs. People had to dig out makeshift sand-stairs. My aunt has difficulty with stairs because of a leg condition and had to travel quite a distance down the beach to find a suitable way up and down. The water's edge was basically inaccessible for her from the hotel.
Lots of pools, though not many people used them (mostly children). The jacuzzi/swim up bar is ridiculously luxurious. A cool wind or cloudy day? Try sitting in the warm bubbling water at a table with a drink! Though, as the hotel got busy, that particular pool got very busy.
Food was excellent. A warning, however - I'm vegetarian, and the choices were certainly more limited, which I expected. Some 'theme nights' were better than others (the Italian night had lots of choice; Cajun, far less so). I ended up eating some seafood. But the quality was excellent. Do yourself a favour - reserve at Da Vinci as soon as you get there. They're not kidding when they say it books up. You won't regret it - the food and service was amazing, truly fine dining.
The activities seemed less organized and frequent than at the resorts I've stayed at in the Dominican. I didn't pay a whole lot of attention to that, though, so I can't be positive.
Again, as others have noted, there's virtually no night life at the hotel. Actually the first few nights we were shocked at how empty the hotel seemed at night. The only bar that stays open late is the lobby bar, and that only until 1am. Not a problem for families with young kids, but a little disappointing for the 3 of us. Still, as the hotel got busier the lobby bar was livelier, and the live music (two guitarists) was quite nice. Every night some of the hotel staff organize trips to a club downtown - we did this a few times and had a blast. Costs extra, of course - anywhere from $40-$50 - but it's a cab ride there, no lineup or cover, a private table with full bottle service and open bar all night. Juan and Brissa are absolutely great - genuinely fun to hang out with! We miss them... Also, being able to order room service at 3:30am after a night at the club was very cool (we did have a bad experience the first time we did this, the first night, around 1:30am - very, very late in coming, wrong food, cranky person delivering it - but that was the exception. It was fine after that).
My aunt tried the spa, and though she generally enjoyed the experience, she was a bit disappointed that it was the same person who did ALL of the spa things (jack of all trades, master of none).
Absolutely do an excursion to one of the Mayan sites in the area. Be wary of the excursion to the Isla Mujeres, though - costs much less to do it yourself with a simple bus ride to the ferry, then across. If it's windy, as it was for us, they cancel some of the activities (snorkeling, parasailing), and the catamaran ride becomes nightmarish with little to no regard for safety in the waves.
Overall, we highly recommend this hotel. It was a very positive experience. Super friendly staff, excellent amenities, great food, and a killer beach. Most definitely would return, should we go back to Cancun.
- Official Description (provided by the hotel):
- The all-inclusive Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. The All Inclusive OMNI Cancun Resort & Villas offers a variety of restaurant and bars, from an Steak House "La Vista", Mediterranean Cuisine at "Da Vinci", Sushi Bar and Viva Mex for the best Mexican antojitos. All day Buffet style at La Paloma and 24 hrs Room Service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, LoveHolidays, Travel Republic (UK), Prestigia, Southall Travel, Agoda, Expedia, Evoline ltd, HotelsClick, TripOnline SA, HotelQuickly, Ebookers, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your Omni Cancun Resort & Villas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Omni Cancun Hotel And Villas
- Omni Cancun Hotel Villas
- Omni Hotel Cancun