We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nothing else matters if the staff are loathsome”
Review of Hostal Mayapan

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hostal Mayapan
Ranked #27 of 79 Cancun B&B and Inns
Reviewed 19 May 2014

Usually I am quite a positive reviewer and as you can see from my reviews, I am not shy of staying in hostels and I also have plenty of experience travellign around Latin America. I booked through an online booking service as I was in Cancun over the weekend for a swimming competition. I made this really clear in the email that I needed somewhere fairly tranquil and if it was a party hostel let me know. I had to stay in the Zona Hotelera as the start of the competition was there and we started early. It was the cheapest option and I thought I would be able to grin and bear it for only 2 nights. How wrong I was.

Form the minute I walked through the door I was faced with someone who must literally be the rudest, most ignorant and most obnoxious woman I have ever had the misfortune to encounter. She was abrupt, curt and honestly, a dreadful speciman of someone who has chosen to work in hospitality. Her behaviour was completely unmitigated on my part. She rudely informed me that there was no AC in the dorm even though it quite clearly states on the website and IN THE DORM! that there is partial AC: I thought she might have been racist (I have dark skin) but when speaking to some of the other people, it turns out she had been just as offensive and nasty with everyone. Again, for no reason. It just seemed to be her manner.

Breakfast was a joke - cornflakes and tetrapak milk. The toilets didn't flush properly and there wasn't always toilet paper. The hostel was generally filthy. Rubbish was left lying around and no one bothered to pick it up. My key got taken - I lnow who did it but instead of checking I was just told I had lost my key deposit. Be prepared to be charged for every little thing. The shower heads were covered in limescale so only one or two jets of water came out but to be fair, there was plenty of hot water. You can't sit outside the dorms as the place is infested with mosquitoes. Daily sparying and good hygeine would take care of that. However, you are forced to because there is no wifi coverage in the dorms. Also, the dorms are far too hot. There arem't enough fans. Each section on the dorm shuld have its own little fan (or each bunk as shown in the photos.

It's not often I write such a negative review but then again, I have never been trated so badly for no reason other than wanting to stay in the hostel. Book a hostel downtown and take the bus in to the beach. It's cheaper, friendlier and cleaner. If a hostel has posters on the back of each door offereing free bottles of water for positive reviews, you know something must be amiss...

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank HTH_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (162)
Traveller rating
Traveller type
Time of year
Language
  • More languages

42 - 48 of 162 reviews

Reviewed 17 May 2014

Hostel is in a great location only a minutes work from all the nightlife in Cancun. There's a free breakfast and a shop in the hostel, rooms are clean with good airconditiong, WiFi just worked in the room we were in. Seemed like the best place to stay if you're on a budget!

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank orange56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

The hostal is in a great location with the beach and the bars very close by. The staff were helpful and although the dorms are for 20 or so they are spacious. I stayed here two nights and really enjoyed it. There is free wifi, the kitchen is always clean and it is well equipped and a supermarket near by

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Habasssd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014

Really enjoyed staying here it's weird that it's in a old shopping plaza but that adds to the charm clean and tidy. Comes with breakfast and air conditioning, seemed to be very safe, thanks we had a good time here

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Megroid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014 via mobile

Super clean, well located, good staff and safe for your things, security controls. Very good place. The best choice in cancun whit Party área. Beach and many stores in hotel zone. Internet air condition.. For sure go there

Stayed: April 2014, travelled with friends
Thank paginaschavas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

The hostel is close to all the party place including Coco Bongo and other nice clubs. Staffs are kind and helpful! I recommend you to choose separated room, because there is almost no privacy if you choose the cheapest one.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank K56oku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

I came here with my 4 other friends, and we all stayed in 1 room together. This was my first experience in a hostel and I was freaked out at first because I didn't realize that the bathrooms are shared by guys and girls and the rooms are exposed to everyone (unless you pay a little extra for a room with a door). But I can say that I had a great experience here, met some fun and cool young people, the staff is really nice, and the clubs are all walking distance from here.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Yasmine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cancun hotels
0.3 mi away
Antillano Hotel
Antillano Hotel
#113 of 177 in Cancun
135 reviews
4.9 mi away
Cancun Clipper Club
Cancun Clipper Club
#83 of 177 in Cancun
613 reviews
0.3 mi away
Mexicasa Cancun
Mexicasa Cancun
#5 of 79 in Cancun
65 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Hostel Cancun Natura
Hostel Cancun Natura
#20 of 79 in Cancun
6 reviews
4.6 mi away
Mansion Giahn
Mansion Giahn
#26 of 79 in Cancun
50 reviews
5.0 mi away
Hostel Natura
Hostel Natura
#12 of 158 in Cancun
102 reviews
Show Prices
Show Prices
Show Prices

Been to Hostal Mayapan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hostal Mayapan

Address: Boulevard Kukulkan Km 8.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Airport Transportation
Hotel Style:
Ranked #27 of 79 B&Bs / Inns in Cancun
Price Range: £11 - £29 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Hostal Mayapan 1.5*
Number of rooms: 19
Official Description (provided by the hotel):
Mayapan Hostel is located in the heart of the Hotel Zone of Cancun, with Mayan style for people who want to hike and explore nature Maya Land endless emotions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), TripOnline SA, HotelsClick, Hotels.com, 5viajes2012 S.L., Cancelon and Ebookers so you can book your Hostal Mayapan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hostal Mayapan Hotel Cancun

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing