I will start with the good things. As most of the reviewers have mentioned the beach is great, but we like to walk the beach and you were limited in how far you could walk due the the waterway just a few resorts down in one direction and rocks in the other direction. The staff was wonderful. Everyone from the front desk staff to housekeeping was more than accommodating. The pool area was nice and we did enjoy the brick oven pizza along with most of the food we had there. Unfortunately for us there were some negatives. The rooms are dated and not well stocked with kitchen essentials. The biggest negative was the very uncomfortable hard bed, they really need to invest in some better mattresses. Housekeeping did do a great job of keeping everything clean though. The hot tubs were cold, which was very disappointing. As a couple without kids we found that the pools were a little too noisy, not just because of the kids, but because of the activities going on all day. We did play pool volleyball one day and had a great time, but would have preferred more quiet time at the pool. We did find another pool over by the workout room later in the week where you could relax in quiet though! It is a decent and reasonably priced family resort, but not what we were looking for. I have stayed at the Royal Resorts on previous trips and there is no comparison in quality. The Royal Caribbean and Islander are older like Casa Maya, but they pay attention to the details to make your stay comfortable and relaxing. I wouldn't stay there again, but more because it didn't suit our needs. It was a clean friendly resort so not all bad by any means.
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- Also Known As:
- Casa Maya Cancun Hotel Cancun
- Casa Maya Hotel Cancun
- Hotel Casa Maya Cancun
- Cancun Casa Maya
- Imperial Fiesta Club Hotel Casa Maya