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“The Perfect Vacation”
The Villa
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Excellent
126 reviews
The Villa
Living Room
The Pool
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View to the Ocean
The Study
Villa View
The Pool
Terrace
View from the Master
Villa View
The pool
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Beach Suite
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Overview
Villa -
6 Bedrooms, 7 Bathrooms, Sleeps 12
Cancun, Yucatan Peninsula

Reviews from our community

Excellent - based on 126 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
German first
Any
English first
nilznik33
Milwaukee, Wisconsin
1 review
“The Perfect Vacation”
Reviewed 14 September 2017 for a stay in August 2017

If you are looking for a "true" vacation to get away from it all and really relax, this is the place for you. The pictures you will see of the villa & its views due not do it justice and the staff takes care of you as if you were at a 5 star hotel. The villa is quite spacious, an incredible pool and it sits right on the beach. The food is some of the best you will have. There will really be no need to leave the villa. We came with 3 families, 15 people in total and had one of the best vacations in quite some time.

We are already looking forward to a return visit.

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Sep 2017
It was a pleasure hosting you and the rest of the family.
We look forward to your next visit!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
natparato
Chesterfield, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Above and beyond”
Reviewed 4 July 2017 for a stay in June 2017
2
people found this review helpful

We knew it would be a great stay but we didn't expect what we left with, picture perfect memories. We have 4 small kids and keeping everyone happy all the time isn't easy. We had a week of the best time together we've ever had. The weather , the house, the activities and most importantly, the staff. Andreas.... made the trip! He is so over the top kind. The chef and his help.... the best! We had a waiter Palma, whom is now a house hold conversation piece ... we ALL loved him!! Can't wait to go back.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Jul 2017
Thank you for staying with us, it was a pleasure hosting your lovely family.
See you soon!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelli K
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing Beach-front Villa”
Reviewed 19 March 2017 for a stay in March 2017
1
person found this review helpful

This villa is located in the hotel zone but is very private (on a gated road). It has 6 bedrooms over multiple levels and almost all of the rooms have a balcony that faces the ocean. The villa has it's own pool and is also steps away from the beach, which was not crowded (we really liked that). The villa is very well maintained and the staff are just amazing (and very accommodating)! We opted to have meals at the villa and the food was outstanding. Andreas (the house manager) was very responsive to all of our requests and arranged transportation, a trip to Tulum, fishing, jet skis, etc. for us. There wasn't anything that we didn't have - it was perfect!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Mar 2017
Hello Kelli,
it was a pleasure hosting you and your family!
Come and see us soon.

Robert
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful private villa that exceeds expectations on every level!”
Reviewed 20 December 2016 for a stay in December 2016
2
people found this review helpful

The hardest part of reviewing this villa is where to begin....so here we go.....

We were an adult group of 6 couples who stayed for a week. We have stayed in hotels, rented villas and condos in several countries over the past 10 years, so we have a good idea of our needs and expectations when searching for properties. For this trip we decided on Cancun as our destination. Based on all of the prior rave reviews, this property instantly stood out. I can say now, without any hesitation, we made the best choice. Hands down.

The location is perfect. Right smack in the middle of all of Cancun's finest resorts, this property offers everything you need without the crowds.
After taking my first walk along the beach (passing several 5 star resorts along the way) I knew instantly we made the right choice to stay in a private home. I couldn't get back to the villa fast enough.

The house is more beautiful than the pictures could ever capture. Immaculately clean, impeccably decorated and furnished. You couldn't ask for anything more.
Every piece of art work and decor has purpose and a story....so well done.

One couple stayed in each bedroom (6 total bedrooms) so we filled it to capacity... With that said, we were all comfortable and privacy was respected. We never felt we were stepping on each other. The beds, linens, pillows were all top quality and comfortable.

The staff was perfect. All professional and extremely attentive without being intrusive.

One of the best choices we made was going with the food plan. If you're contemplating whether to do it or not.....a piece of advise....just do it.
Angel the chef is just that....an angel. Delicious everything. All dietary requests were honored and it just kept getting better as the week went on.

Andreas, the house manager, was exceptional. A true professional who anticipated our needs and flawlessly followed through. I could write an entire review on Andreas alone!!

It's hard to find other words other than 'amazing', 'expectational', 'beautiful' and 'perfect' to describe our experience....so here's one word to describe everything:
supercalifragilisticexpialidocious

I will definitely go back. I just wish it could be today.

Thank you, Robert and Andreas!!!!!!!!

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Dec 2016
Dear Rebecca it was a pleasure hosting you and the rest of the group.
Thank you for the wonderful review and we hope to see you soon again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tinawhite...
Birmingham, Alabama
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Most amazing family vacation ever experienced”
Reviewed 1 June 2016 for a stay in March 2016
3
people found this review helpful

I seriously get tears in my eyes every time I think of our vacation at Villa Albatros. Tears of happiness and laughter and memories made with my family that will always be close to my heart. I traveled here with my extended family so we literally had every age represenedt from 85 years old all the way down to 3 years old. Other family members stayed at The Ritz because they can be rather hard to please. When they came to visit us at the villa they were beyond impressed with everything. Pictures actually do not do justice for how beautiful and well kept the house, pool, gardens and beach is. The property is a little piece of heaven on earth. What really makes this house stand out is the incredible staff. Andreas, the house manager, made everything happen and we can not say enough amazing things about him. The owner was very patient and kind as our family had never rented a villa so we had a lot of questions. I am already planning on renting the villa again with the other side of the family next year. One suggestion for anyone renting the villa.....go with the meal plan. It is totally worth not having to leave the villa and the food is better than you will get at any crowded restaurant.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: everything
Liked least: that we had to leave
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Jun 2016
Dear Tina, it was a pleasure to have you and the family at our property and we look forward to your next visit soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1970aek
Lake Elmo, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Superb!”
Reviewed 26 April 2015 for a stay in March 2015
2
people found this review helpful

This was our SECOND consecutive trip to VILLA ALBATROS. We LOVE LOVE LOVE the service, the hospitality, and the atmosphere. From the first day to the last. We would highly recommend this to anyone. We stayed with 2 families and had more than adequate space. It would be a lovely adult trip as well. We would continue to return this destination.

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Apr 2015
Dear Amy,
it was a pleasure to host you and the rest of your wonderful family.
We look forward to your visit next year.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Emily B
London, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Absolutely unbelievable....could not recommend it more highly.”
Reviewed 31 January 2015 for a stay in December 2014
1
person found this review helpful

It's not often you get to say photos don't do a place justice (since the overuse of wide lens cameras and cleverly placed plant pots) but in this case they really don't - the MOST wonderful place, made even more amazing by the people there.

I travelled with my entire family (ranging from 7 months old to 67 years old) and we were looked after so well by Andreas, Jose and the whole of the rest of the staff. Nothing was too much trouble, they helped organise boat trips, scuba dives, taxis, restaurants, laundry, sewing, childcare and more....and they were so absolutely lovely with it.

Entirely ignore the one negative review on this site....all complete rubbish.

GO. IMMEDIATELY. AND TAKE ME WITH YOU.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The staff
Liked least: I couldn't take the staff home with me.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Feb 2015
It was a pleasure hosting you and we look forward to seeing you again soon.
Thank you for staying with us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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