Ok, first things first, ignore the bad reviews, this is a great hotel! Before going to Mexico I was a bit scared because of all the bad reviews! But I'll start from check in.
As soon as we arrived at Barcelo , the bell boys helped us with our luggage and took us to reception, the reception staff were pleasant and quickly checked us in, gave us our room key and then the bell boy showed us to our room, 536. Yes we only recieved 1 room key, but I seen no problem in this as there was only two of us!
The pool was massive and central to all the rooms in the hotel! Yes it turned clothes green but I think this was mainly due to sun cream & not the hotels fault! Daily entertainment round the pool was good fun but can see why older people would winge or complain about it!
The food, this was a big downfall for me, the food was repetitive and low standard for a 4star hotel, although breakfast was delicious, you could get freshly made omelettes! The 24hour snack bar had lovely hotdogs :)
The beach was nice and quite, yes, you can Only swim a certain length out, but looking at other hotels, they were the same! Yes there was lots of seaweed FURTHER out at sea, but how is this possibly staffs fault? They clean the seaweed as best they can from along the beach so people STOP MOANING!!
Rooms were kept lovely and clean! Our beds were massive as was our shower! Would of preferred a proper balcony as opposed to the one we got, we could only stand on in- but you can get upgraded! Had a pool view, as requested and had no trouble sleeping as entertainment finished early and if we wanted a early night, we could do so without hearing the noise around the pool! We had no problem with people comming in late and noisy and when we came back late , the hotel was all quite each time so don't understand people moaning about noise! Mini bar restocked every day!
All in all me and my boyfriend had a brilliant first holiday and are dying to go back again next year!! Yes there are a few small complaints that i have made but my stay was still perfect! Thank you Barcelo Costa Cancun for making my holiday perfect!!!!
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- Also Known As:
- Barcelo Costa Cancun Hotel Cancun
- Barcelo Cancun
- Gran Costa Real
- Costa Real Cancun
- Barcelo Costa Cancun Mexico