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Golden Parnassus All Inclusive Resort & Spa Cancun
Ranked #53 of 181 Hotels in Cancun
Canton, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Trip Report”
4 of 5 bubbles Reviewed 21 April 2014

Well, we just got back yesterday from our short weekend trip to the GP. The resort is an older resort but very well kept and clean. We had requested in advance an upgrade of rooms (for our 20th anniversary) as we had a lagoon view booked. They upgraded us to a "suite" which is a jacuzzi room on the top floor. It was still lagoon view but was the top floor and we were happy with our upgrade. The sunset over the lagoon was awesome. We would have been happy had they not upgraded us though. The only gripe was that one day it was not cleaned. Again, we would have liked it to have been cleaned but we were on vacation and we weren't going to let that damped our spirits.

The food was good. We are used to having a buffet for one of the restaurants in the evening but the sit down style was fine with us. We never had to wait at the restaurants. The Saturday pool party was very good. They bbq outside by the pool, and had plenty of variety. The entertainment after dinner was good but we simply ate and sat at the Tiki Bar for a few drinks.

There were plenty of open loungers during the day. If you want an umbrella then you better prepare to get to the pool fairly early (9-ish) or risk not getting an umbrella. There were close to 20 of them, but I heard complaints each day that some didn't get one. Well, I have news for you, if they put up 50 umbrellas then there would be no sun at the pool!!!! Just saying. We are from Ohio and we were trying to get some sun after all the cold and snow we have had this winter.

The service was as advertised. The bartenders worked very hard to keep up, and drink times were kept to a minimum. We tipped the waitress who worked the pool area each day early on, and we had a continuous flow of drinks come our way.

All in all, we had a wonderful mini vacation, and would recommend this hotel. This was our 10th trip to Cancun, so we have seen 10 different resorts, and we have NEVER been disappointed.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank TMajic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,665 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,095)
Date | Rating
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English first
Vicenza, Italy
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

Stayed here with husband and it was an amazing experience. While we were checking in we were offered a free upgrade to a sea view suite vs our lake view. The room and views were amazing. Food was very delicious and they definitely kept us entertained with all the couples games. Our last night there was a great cookout and we had so much the staff is amazing the beach amazing this hotel is just amazing. Great value for the money ! The sand in the beach was like a pillow they kept the areas very clean and the drinks and the pool side and beach were both great bartenders are hilarious.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank J_colon25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newbury, Ohio
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 19 April 2014

I have always loved the idea of an all inclusive but found that the food is usually mediocre at best. This resort may not have the best pool or rooms but the food was excellent. Perhaps because this is a smaller property they can good more individualized and not in mass quantities.
The pool is on the small side and too shallow to actually swim but nice enough to cool off in.
The beach is nice- little palm thatched umbrellas- but like all inclusives no enough seats and shades because the policy of not saving pool chairs is not enforced.
The 1st room we got was a standard lagoon (aka. parking lot) view. This room was just sad, small, bed seemed saggy looking. Probably the worst room we have seen at a hotel in a long time. We paid the 30.00 per night for an ocean view upgrade and this room was better. Still not very lux, but really didn't come to Mexico to stay in the room.
Personnel were very friendly but not overly so.
Nice plus for the exercise conscious is the sister property is about 2.5 miles away. I got up early (thanks to time change) and would walk the nice sidewalk to the Great Parnassus, go through- stopping by at the cafe for water and maybe fruit and walk back on the beach.

Room Tip: Upgrade to ocean front. They all have nice little balconies.
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sueperwmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ankeny, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 April 2014

What a great place - We stayed here for 7 days and had a great time.

The entertainment staff was tremendous. Ulysses and Denise were amazing at their jobs and had great senses of humor. There were plenty of activities for those who wanted a little more action but plenty of places to seclude yourself as well.

The restaurant staff at every restaurant were very attentive and went above and beyond for my wife who was vegetarian. There were plenty of options for her to choose from and she said they were amazing.

This is a small intimate place. It is not a crazy "party" atmosphere but very fun and you are able to let loose.

The room was clean and comfortable. We had hot tub and great ocean view. The room was cleaned every day with no issues. We were greeted with fresh fruit tray and champagne, Nice touch. The only complaint I had was the air didn't seem powerful enough, but I do like it very cool when I sleep. Maintenance did come and try to fix it but it was on max. Other than that, it was great.

We met a lot of wonderful people and will be planning another trip here. We talked to 5-6 couple who have tried other resorts in Cancun but will only come back to this one now. I would tend to agree with them. We will be back.

Room Tip: We had the upgraded room (not sure how, we must have purchased it without knowing) - Probably not wo...
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Luke B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 18 April 2014

When I arrived at the resort with my husband, I initially thought the place seemed a bit "outdated", but it was still beautiful and it has a large mermaid and dolphin statue in the center of the check-in area. We did not have an ocean view with our all-inclusive package. My husband asked for an ocean view room and we were upgraded to a suite on the 6th floor with a jacuzzi and the most amazing view of the blue-green water for $40/night. Keep in mind this was a fee we opted to get, but it was worth every penny! For this fee, we also had access to a fridge filled with beer, juice, water, and we also got a bucket of champagne, fruit, and cookies as a welcome gift. The highlight of my week in this resort is the SERVICE. The employees in this place go over and beyond for you. My husband and I tip these hard-working individuals very well because they earn every cent and more. In return they offer you an experience fit for a celebrity. Yes, you are purchasing an all-inclusive package and everything should be free. Please keep in mind that there is a difference between satisfactory service and exceptional service. Employees in these locations rely heavily on tips to support their families and they work extremely hard to earn them. Take my advice: tip well, and you will in return have the time of your life. I would specifically like to compliment Jose the bartender, Ulises the entertainer, Alejandro the snack bar cook, and my waiter Gali. Finally, the pools were clean, the waiters are attentive and constantly had the drinks coming in the pool or while we were in the jacuzzi or even on the beach. My husband and I are coming back because of the people there. They are there to make your vacation a memorable one for sure!

Room Tip: If i remember correctly, the even numbered rooms face the ocean and the odd ones face the Old Barn r...
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank br208840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ohio
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 14 April 2014

We booked a quick 3 night vacation when Apple offered a deal. We've been to several resorts in Mexico.

This resort is clean, the food was very good, the staff was pleasant and accommodating, the beach was beautiful and clean. We thought the comedy show was hilarious.

If you are not good with stairs, you need to be extra careful exiting the back of the building by the pool. There are some ramps, but they are a bit steeper going out on to the beach.

There is no stocked refrigerator in the rooms - only the suites. Two small bottles of water are left in the room every day. A sign above the sink says the water is filtered and safe to use.

The buffet does close at 6 - HOWEVER, the restaurant selection is wonderful. No reason to go hungry. And the grill on the pool deck has great food during the day. I saw him make the guacamole fresh.

Coffee is dispensed from a machine. There were several people carrying a large thermos filled with their beverage of choice. All day/all night.

The vacationers were loud at night. It reminded me of spring break for adults. I like my sleep - so I didn't care for the yelling at 3:00 in the morning. People were hanging out on the balcony at 5 a.m. - didn't go to bed. If I had been next to them, I would have been livid!. We know this because we had to get up early to catch our flight. Should the staff tell them to knock it off? Should the vacationers try to be aware of the time? Based on this experience, I won't vacation here again.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank diherbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linthicum Heights, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 April 2014

My husband & I just returned from a 4 night stay at the Golden Parnassus in Cancun. We had a blast! I was very concerned about being bumped after reading reviews but we booked with Apple & had no problem. The property is a bit dated but the staff & guests make up for this. We had the most fun, everyone was so friendly & the party atmosphere was awesome! Food was great, we had a wonderful meal at The Shangri La & we didn't need reservations. Just know that each restaurant closes 1 night a week. We are hoping to go same time next year & meet up with some of the fun people we met this trip. Nice mix of age groups.....somewhat of an older crowd but nice mix.....enjoyed the adults only aspect. Nice shops on the grounds & vendors selling on the beach which was fun......no pressure. Would definitely return to the Golden Parnassus.

Room Tip: The standard room has a balcony that has a beautiful view of the sunset over the lagoon & we rea...
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank celia l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Parnassus All Inclusive Resort & Spa Cancun

Property: Golden Parnassus All Inclusive Resort & Spa Cancun
Address: Blvd. Kukulcan Km 14.5 | Retorno San Miguelito Lote 37, Cancun 77500, Mexico (Formerly Golden Parnassus Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Cancun
#38 Spa Hotel in Cancun
#41 Top resorts Hotel in Cancun
#45 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Golden Parnassus All Inclusive Resort & Spa Cancun 3.5*
Number of rooms: 214
Official Description (provided by the hotel):
Welcome to Golden Parnassus All Inclusive Resort & Spa Cancun, Golden Parnassus Cancun, is an Adults Only All Inclusive Resort Situated on an unspoiled sandbar tucked between Nichupte Lagoon and the Caribbean Sea is one of Cancun's premier adult all-inclusive resorts. A beach resort wholly devoted to the "in the moment" lifestyle, Golden Parnassus Cancun is a destination where exclusive personal service and a sophisticated yet casual spirit offer the backdrop for the ultimate in relaxation. ... more   less 
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Also Known As:
Golden Parnassus Cancun
Cancun Crown Paradise
Golden Parnassus Hotel Cancun
Golden Parnassus Resort Spa Cancun
Jack Tar Cancun
Golden Parnassus Resort Cancun

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