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Golden Parnassus All Inclusive Resort & Spa Cancun
Ranked #54 of 182 Hotels in Cancun
Leeds, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“AMAZING”
5 of 5 bubbles Reviewed 21 May 2014

Me and my girlfriend stayed here for 11 nights, everything was perfect! sooo much choice of food and drinks, staff are amazing and the hotel view is incredible! I WANNA GO BACK! Tequila volley ball is hilarious!

Room Tip: Lagoon is good for sunsets and evening sunshine !
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  • Stayed May 2014, travelled as a couple
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Helpful?
2 Thank danny t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
New York City, New York
1 review
5 of 5 bubbles Reviewed 21 May 2014

Very nice facility. The staff was very helpful and friendly. Maru, the concierge was great with helping us to know what was available as well as resolving an issue with the wire network. We would definitely recommend a stay at this all-inclusive adults-only hotel spa, and we plan to return!

Room Tip: Get a room on the ocean side.
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank Maryann_and_Len
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

This was the second stay we have had at the Golden Parnassus, and there is a reason we came back for more. The staff here is truly GOLDEN. Our last visit was three years ago and several of the staff (bartenders mostly) remembered us. This is a small resort that could use some updates, but it is clean, safe, and fun because of the hard work of the staff. The food is above average for an all inclusive with many choices of freshly prepared dishes, not the huge buffets you may see at other larger resorts. Since the resort is small you can get to know some of the other guests if you are just a little outgoing. The staff at the pool area will try to get you involved in the activities which is a great way to meet other people as well. When you stay at the Golden you also have access to the Great Parnassus, I would highly reccomend trying the French Restaurant there, it was an awsome dining experience. Check out the adults only pool there as well, very quiet and relaxing compared to the Golden. Bottom line, great staff, good food, fun people, great beach, good drinks, comfortable beds, and a reasonable price.

Room Tip: Rooms on floors 4, 5, and 6 are quieter. The higher the better
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  • Stayed May 2014, travelled as a couple
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Helpful?
4 Thank mark78h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chagrin Falls, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 18 May 2014

upon arrival room was not ready for and hour or two. received bracelet to ensure service. when room was ready, a/c not working sufficiently refrigerator barely working. all calls were charged to the room at the cost of 5 dollars and the price of the resorts calling card. the one purchased for the trip "would not work at the resort" more like the operator would not connect us till we purchased the resorts calling card. large urine stain on mattress discovered the first morning when the sheets came off during the night. " I swear it wasn't mine!" cross dresser running around pool area for first 3 days. "no thanks I guess im just not ready for that" security at pool in the morning to make sure you stay with your pool spot till 8 am. maybe I am crazy but they seem to enforce all the wrong stuff here. pee stains, cross dressers, flashers,"and I don't mean the good kind" no phone calls...you can even get a call from jail right?
this was our 7th trip to cancun and we always get private transfers to and from the resort. you almost always get transfers with your vacation package but we don't want the one provided so we get the private shuttle. you would think by now the resort people would understand this and yet they still call "usually during a nap or something" to come down to the lobby to confirm your transfer. They cant get it that I didn't use the transfer that came with the package. I bought a SEPARATE TRANSFER. So unless the guy from conrads, "not funjet" is in the lobby don't call me. They must have hated us because by day 3 my wife and I both had diarrhea for the next 10 days. Food was average at best. service at the pool was pretty good. waiters in the Asian restaurant were rushed same goes for the seafood place. But like I said still had a good time met lots of fun people. Entertainment staff was very good.
Through it all had a good time, pool was warm, activities were good booze was strong. rooms were always perfect when we came back to it. when we checked out we were treated coldly by the concierge Maru, even though she gave us a pass for the airport VIP lounge the day before.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
7 Thank david l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne, United Kingdom
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 May 2014

My partner and I have stayed here twice. Once in June 2012 and we loved it so much we returned with friends in August 2013 and have just booked for September 2014! We have never returned to the same place twice always believing there is so much to see and do that you should try new things however this place it so good we just had to go back. Staff are memorable for being so friendly, remembering us and just always wanting you to have a good time. The restaurants consist of an a la carte, steak restaurant, sea food / pasta and Japanese so a good selection. The main restaurant is open for breakfast and lunch and the quality and selection is great on the plus side I am also vegetarian and often struggle on holiday but not here which is great. Entertainment staff are adorable. Location is just outside of main cancun but so easily accessible by a cheap bus ride. Lots of activities if you want to get involved. Be ready to try numerous cocktails, play tequila volleyball and meet lots of lovely people. Managed to make the gym for half of my holiday when not so hungover and decent facilities. Only wish Mexico was closer to the UK but hey there is nothing the hotel can so about that. Roll on September and fingers crossed for the weather x

Room Tip: Unfortunately UK visitors don't tend to get the best rooms as I presume the American holiday com...
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  • Stayed August 2013, travelled with friends
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Helpful?
1 Thank Nathalie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kentucky
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

We loved this all inclusive. We stayed from April 27-May 4. Our first time. 36 people travelled. The resort was adults only. Our suite was very nice and on the first floor. The pool area was great with a tiki bar poolside and one on the beach. Plenty of chairs both poolside and beach. Staff was great. Restaurants very nice...all casual except one and no reservations were needed. Entertainment each night by the staff. Walking distance to shopping. Plenty of buses and taxis available for going downtown. Would definitely recommend.

  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
4 Thank retired9282001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterford, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

I LOVE this place! We are just getting back from our honeymoon there, we had a group come of about 13 people with us. This was our second trip to the Golden and it's amazing to see the same staff there from a year and a half ago when we took our first trip! That really says something, if an establishment can keep the staff just as happy as the patrons, you know it's a great place to be! The other guests there are amazing also! We met so many wonderful people and plan to return over and over again! LOVE THIS PLACE!

Room Tip: The lagoon view room really isn't what you would think, it's more like seeing building and t...
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Parnassus All Inclusive Resort & Spa Cancun

Property: Golden Parnassus All Inclusive Resort & Spa Cancun
Address: Blvd. Kukulcan Km 14.5 | Retorno San Miguelito Lote 37, Cancun 77500, Mexico (Formerly Golden Parnassus Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Cancun
#38 Spa Hotel in Cancun
#42 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Golden Parnassus All Inclusive Resort & Spa Cancun 3.5*
Number of rooms: 214
Official Description (provided by the hotel):
Welcome to Golden Parnassus All Inclusive Resort & Spa Cancun, Golden Parnassus Cancun, is an Adults Only All Inclusive Resort Situated on an unspoiled sandbar tucked between Nichupte Lagoon and the Caribbean Sea is one of Cancun's premier adult all-inclusive resorts. A beach resort wholly devoted to the "in the moment" lifestyle, Golden Parnassus Cancun is a destination where exclusive personal service and a sophisticated yet casual spirit offer the backdrop for the ultimate in relaxation. ... more   less 
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Also Known As:
Golden Parnassus Cancun
Cancun Crown Paradise
Golden Parnassus Hotel Cancun
Golden Parnassus Resort Spa Cancun
Jack Tar Cancun
Golden Parnassus Resort Cancun

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