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“had fun....but will most likely not return”

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Golden Parnassus All Inclusive Resort & Spa Cancun
Ranked #54 of 182 Hotels in Cancun
Toronto CANADA
Level Contributor
1 review
common_n_hotel_reviews_1bd8 41 helpful votes
“had fun....but will most likely not return”
3 of 5 bubbles Reviewed 15 March 2005

Just returned from a 7 day stay at the GCPS...and although we enjoyed our vacation...we most likely will not return to this resort.

We arrived at 9pm on Sunday. There was no one there to greet a bus load of people and we all just wondered in with luggage in hand and confused. We were directed to have a seat at a table in a nearby lobby bar. We sat there waiting for the one front desk guy who was going table to table checking reservations. When he finally arrived at our table, he assigned us to room 205. Right there I knew it was a lagoon side room because only the even numbered rooms are oceanview. I asked him and he said there were no oceanview rooms available and that there was nothing he can do. I thought okay, let's at least see the room and try to enjoy the lagoon view.

We went to the room which had two double beds, a balcony overlooking a parking lot and tennis court. Way beyond thousands of feet away, we did see a slight glimpse of what appeared to be a body of water....this was the lagoon. It was late and we were hungry so we decided to go to the Old Barn Restaurant which was located right at the entrance. We ordered the steak and were pleased with the food and service. This restaurant had a country and western feel to it, and it was loud and not very busy.

We went back to our room and settled in for our first night. We noticed a large humming sound coming from somewhere every few minutes. We first thought it may be the elevators or air conditioning unit but it sounded more like a generator and it went on all night. It was extremley irritating and this was with the balcony doors closed. The next morning I went down to the front desk and asked for another room, preferrably an oceanview room and they said that we would have to wait until Tuesday. Not a problem. We could bare it for one more night. On Tuesday morning at about 11:30am we were assigned to room 520. We walked in and fell in love with it right away. We had the oceanview with a kingsize bed and a balcony that overlooked the three pools and tiki bar. Yes, the beds are hard and the sheets and towels are rough, but I enjoyed the firm mattress, and could bare the other.

We ordered room sevice a few times, and were impressed with the service. The food was okay. For breakfast and lunch, we always ate at the Paradise buffett. They had everything you can imagine for breakfast, and for lunch you had a choice of grilled burgers, hot dogs, steaks, fish, or chicken. They also had a variety of vegetables and rice, potatoes, and some other mexican dishes that were not identifiable. In the next section, you could order stir fry dishes to your liking, with beef, chicken, or seafood. You could also order fajitas and empandas, pizza, and various pastas. In the centre section, you had your salad selection where you would find various types of lettuce, tomatoes, onions and all the other salad garnishments. There was also a section devoted to fresh fruit....uhm the fruit was great! They also had hot soup, and a mini sushi bar. The dessert section had various pastries, jello, and ice cream. We had no complaints about the food here, but after several days, it did start to get boring.

For dinner, we tried Pier 12 and hated it! We normally love seafood, but this place was awful. We actually ended up cancelling the rest of our dinner as we were not happy with the first few dishes that they served. The appetizers and soup, and pasta sucked in this place and the lobster tasted dirty and gross! We thought that we end it off with dessert as they had my favorite creme brule...what a disappointment that was...it tasted more like a custard pudding with extra sugar. We were glad to find that both the Old Barn and Shangrila had various seafood dishes and they were ten times better than what Pier 12 was serving. We even found the waiters at Pier 12 to be a bit snobby. Needless to say, we did not return to Pier 12.

Shangri la was the restaurant of choice for our dinners. This place has an Arabic feel to it and the food was "fine dinning". We enjoyed it very much and the service was top notch. The desserts are to die for and you could ask for seconds anytime.

The Breeze Restaurant is open 24 hours and is located by the pool. It has finger foods like nachos, chicken wings, burgers, fries, etc... Not my favorite as most food sits in a heated dishes all day, and the burgers are dry, fries are heavy with grease, and the chicken nuggets are gross...but this was the only place open after hours so if you wanted a bite to eat, this was your only option.

I have nothing good to say of the entertainment that this resort offers. I found the Carlos guy to be pushy with a lot of attitude. The other guy was very friendly, and the two girls were alright. I just wish they wouldn't come around and interrupt your dinner trying to convince you to attend their nightly entertainment show.

The shows were a big joke. Very cheap, cheesy entertainment (if you want to call it that). We only went to two of the shows, and that was enough. The karaoke night was pitiful as the staff were not happy that there were no volunteers. They tried to get everyone drunk by forcing people to drink out of a bottle of tequila...the bottle was being passed from mouth to mouth...yuck! The gay guy named Carlos would go around to the tables and squirt tequila in peoples mouth. He actually singled me out for not clapping one night....little did he know that half the room was not clapping as the singers were not very entertaining. They were all staff members and they were making fools of themselves. If you were not drunk, you were not being entertained. A big joke and waste of my vacation time!

The other show we saw was the Millenium show. This was their tribute to music from the 50's, 60's 70's, 80's and 90's. It was more of an impersonation show. Again big joke, watching them do their impersonation of the Village People (Carlos the gay guy wearing a pink bikini with feathers) Cher, Diana Ross....again, if you were not drunk, it was not entertaining at all. We watched several people get up and walk out during the show. We decided that going back to the room and watching CNN would be more entertaining.

The Spa was interesting. In the men's locker room, you have access to a steamroom, sauna, jacuzzi, and showers. The gym and equipment were good. They also have a Medical Doctor on site. However, he charges $60 per hour. I went in there asking for advice on how to treat a bad sunburn and was shocked to hear the cost.

There is also a gift shop and jewellery store in the main lobby. The prices in the gift shop were reasonable. They also have a convenience store with various items. I found their prices to be a bit high.

We didn't get a chance to play mini golf but we did take pictures with the celebrity statues that they had around the golf course (I took a picture with Marilyn Monroe and Elvis).

They have a Business Centre where you have access to the internet, but it costs $2 every 15 minutes and the computer is very very slow.

The Beer Garden is a bar/disco that was always empty. They have a few pool tables in there and a dance floor. It is all taped music and was never busy.

You have to ask the front desk for a remote control and key for the room safe. There are ice machines in the stairway on each floor. If you want water, make sure you keep your bottles for refilling purposes. You can refill them at the cooler by the bar in the lobby, or go down to the gym area and fill up there.

The tiki bar was quite popular and busy every night until closing (2:00am). They have some great tropical fruit drinks that you can order at any of the bars try the Bahama Mama (banana, strawberry, rum) or the Miami Vice, or the Mudslide they were my favorites.

The jacuzzi outside by the pool was hot and nice, but we noticed green bubbles floating around (algae). The entertainment staff can get annoying as they are on the loud speakers trying to convince people to participate in the pool games. You can't get away from the noise unless you go down to the beach area. Try to find a hut at the end. They also have a nice waitress that comes around to take your order for drinks while on the beach.

The BEACH.....this is the resorts best feature! The water is beautiful the sandy beach is clean with white powdery sand. The flag was always red when we were there and this meant strong waves. We still went in but didn't venture very far. There is a lifegaurd on duty who will blow the whistle at you if he thinks you are going in to far. The waves were fun...they pound you really hard. We had a yellow flag for the last few days which meant caution. The water was calm, warm, and great for swimming. Again, this is the resorts best feature.

We were never around the pool area and were able to enjoy peace and quiet with a beautiful view of the ocean (it was nice that there were no screaming kids around). We never had a problem finding a chair at anytime of day...the huts go fast though so if you want shade, get there early!

Overall I rate this resort a 7.5

I will not stay here again only because I want to experience a different resort/location each time I go to Mexico. There are hundreds of resorts to try and life is short...why restrict yourself to the same experience? I heard that Breezes, or Rui Caribe is really nice and I am sure there are other resorts that stack up or are even better than GCPS. The selling feature for me this year was the "Adults Only" feature and GCPS did fullfill this requirement.

I am posting some pics that I took of the places that I mention above. I hope they are helpful and give you a good visual.

PS
Do not under estimate the effects of the sun....the sun is closer to you as Mexico is closer to the equator. As a result, you burn much easier and, or you get a richer tan...be careful and don't forget the sun block :)

cheers!

  • Stayed March 2005
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Helpful?
41 Thank car29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
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A TripAdvisor Member
5 of 5 bubbles Reviewed 14 March 2005

I stayed at this hotel on the 2nd of march for a week, and it was the best holiday I have ever go on. I'm a travel agent from the uk and I was checking this site before I went to mexico, some of the reviews that people had wrote were just a joke. This hotel is very clean the rooms are a nice size with everything you need, the food is fab at all the restaurants, and the bars are very nice to. All the staff at this hotel are very friendly and always say hello.
When I was reading the reviews people kept saying you must tip or the staff are rude and wont serve you. This did not happen at anytime during our stay, we did tip but not all the time.
We did some great trips when we were there, we went horse back riding and the horses went into the water it was a fab experience and it only cost about £30.00. We also went on a bar crawl but it was so busy you couldn't get to bar to get a drink, I would not do a trip like this again because it is expensive and you dont get your moneys worth.
The hotel is in a nice location its about a 3 min walk to the bus stop. If you take a bus into cancun hold on with your life they race other buses and cars they are mad drivers, but its very cheap.
The best shopping centre is LA ISLA it has nearly every shop there you can think of.
I would come back to mexico again its lovely the weather is nice and the people there are fantastic.

  • Stayed March 2005
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16 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thunder Bay
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 13 March 2005

We (two couples) stayed at the Golden Crown from March 1 to 8th. This is absolutely the best resort we have ever stayed in! You should not have any reservations about booking a holiday at this resort. Majority of people were in the 33 to 58 age group with a handful from 22 to 32; and a few older.

We had asked for ocean view and because they were full, we were given lagoon on the 5th floor. What a wonderful view of the lagoon and incredible sunsets! We were there for 2 nights and then moved across the hall to an ocean view. The only draw back on the lagoon rooms, is that for the smaller # rooms, you will hear an air conditioner(?). We were in room 523 and it wasn't bad. I actually considered keeping the room as the view is really magnificent! (but I also wanted to hear the ocean at night)

What we liked:

greeted with a drink and a cool facecloth when you arrive
friendly staff
lovely, clean rooms with ceramic floors
no extra charge for a safe/key
beautiful lobby and bar
drinks made with blenders, to order
top name brands for the liquor
lots of seafood and variety available
the 3 ala cartes and buffet were all excellent (be sure to try them all)
no one in our group was sick
lots of bottled water containers throughout the resort
great, fun activity staff
clean pool and refreshing water temperature
great beach
basically, walk in for dinner (no reservations needed or lineups!)
music at the pool was really good!
always find a chair by the pool or on the beach
a good half hour walk to 2 great malls
15 minute walk to Aqua World for kayaks, paddle boats (free)
room service (we played scrabble and called down for 4 beer!)
it was never too loud at night
if the restaurant was too cool, the staff gladly turned down the air
drinks were not strong
red wine did not give me a headache
bicycle tour was fun (new bikes)
water and beach volleyball every day (did not get to yoga)
walk the beach for hours in both directions
beach was cleaned every day
always keeping up the hotel (new stairs made to beach, painting etc)
wait staff down at the beach and by the pool
hotel just off the main drag, so quieter (especially for lagoon view)
good size pool area for the size of the hotel
staff in charge frequently asked you how everything was

Others have commented on the hard beds - hard but fine - not a negative in my opinion!

We had friend stay at larger, far more expensive hotels whose experience did not come close to ours.

We loved Cancun and especially this amazing resort (keep up the good work!) and would definitely return!

Have a great holiday!

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank Morjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 13 March 2005

We researched a lot of places to stay in Mexico. I was not sure about how it would be, but the GCP was the best reort I have EVER stayed at. Everything was amazingly clean ALL the time. There were so many choices for dining. The staff was great, they attended to your every need, and overall, it was the best experience I ever had. We met a lot of great people, and I recommend this resort to anyone going to Cancun. I would love to go there every year, and wouldn't change a thing. I can't figure out any of the bad reviews. It makes no sense to me. The main thing, adults only and no spring breakers. Oh and Hi back at ya Trish and John, it was great meeting you.

  • Stayed January 2005
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    • Service
Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 11 March 2005

This was our first trip to Cancun. Had read some bad reviews, but our son and daughter-inlaw told us to ignore them and have a good time. This is their favorite and now it is ours. Great service - from room service to any of the restaurants, we tried them all except the Shangri-la - One of the cleanest places we have stayed at. Everyone was so friendly. and we cannot say enough about Perfecto - the bartender in the main lobby. Makes a killer Margarita. Ladies - get a hot stone massage - awesome. Beds were not as hard as I have heard - but matter of choice. The views were spectacular from anywhere at the resort. and try the put-put - talk about a challenge - especially after a few drinks. Met a lot of great people from all over. We are already planning another trip!!!

  • Stayed April 2005
    • Value
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Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 9 March 2005

My wife and i and 2 other couples just got back to St Louis Tuesday morning And We had a great time there,Everyone from the bellhop to the cleaning staff were so kind and always willing to help you.We found the accomodations good, Of course you shouldn`t be in your room except for sleep, The main drag and the intertainment area was fun the Aquaworld jungle tour was fun and could have been better for us if the sea wasn`t so disagreeable that day, But it will be and adventure we wont forget, the island was fun and renting the scooters to get to hardrock etc was fun,
The only thing that we had heard and found out also was that the hot tub by the pool is warm not very invinting! Turning the heat up alittle would be nice.
We meet other couples that had stayed at bigger name resorts and said gcp was by far better than those places.

Ron in St Louis

  • Stayed January 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 7 March 2005

We just got back from the Golden Crown Paradise Spa.
We were there from February 26th to March 5th.
This is our 2nd year in a row at the GCPS and it was even better than our 1st. We didn't think that could be possible.
This resort is the most amazing place you can stay!
The food is great! Pier 12, The Old Barn and Shangri-La are all great!
Even after a week, I was not tired of the food, whatsoever.
And I am a picky eater.
The staff (waiters, bartenders, activities staff) are all so friendly.
This year they added a large hottub (fits approx. 20 people) and also a new bar down on the beach with swings to sit on.
This year we had an ocean-view room and it was the best.
You always felt like you were part of the action even if you were sitting on your balcony. And listening to the ocean at night was amazing!
Jose and Carlos at the Tiki Bar made a few of our nights a lot of fun!
I could go on forever about how great this resort is.
Trust me, you will NOT be disappointed.
I can't understand how ANYONE could complain about this resort.
People have to do their research.
I read one person complaining about the Crown Club room not having a balcony. This should be no surprise. Do your research and you find this out!!! Don't write a bad review.
And people who complain about the steaks not tasting like they do at home...THINK ABOUT IT...you are in Mexico...not Canada or the USA. Things are going to taste a bit different.
If you want a steak that tastes like it does at home...then stay at home!
I read someone complain that the staff does not speak English very well. That is so untrue. Everyone spoke English VERY well.
I truly believe that any reviews that you may read with complaints are written by people who obviously do not know how to have a good time.
This resort is amazing. No complaints at all.
I will probably be going back next year for the 3rd year in a row.
So ignore all of the complainers and book at the GCPS.

  • Stayed February 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
44 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Parnassus All Inclusive Resort & Spa Cancun

Property: Golden Parnassus All Inclusive Resort & Spa Cancun
Address: Blvd. Kukulcan Km 14.5 | Retorno San Miguelito Lote 37, Cancun 77500, Mexico (Formerly Golden Parnassus Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Cancun
#38 Spa Hotel in Cancun
#42 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Golden Parnassus All Inclusive Resort & Spa Cancun 3.5*
Number of rooms: 214
Official Description (provided by the hotel):
Welcome to Golden Parnassus All Inclusive Resort & Spa Cancun, Golden Parnassus Cancun, is an Adults Only All Inclusive Resort Situated on an unspoiled sandbar tucked between Nichupte Lagoon and the Caribbean Sea is one of Cancun's premier adult all-inclusive resorts. A beach resort wholly devoted to the "in the moment" lifestyle, Golden Parnassus Cancun is a destination where exclusive personal service and a sophisticated yet casual spirit offer the backdrop for the ultimate in relaxation. ... more   less 
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Also Known As:
Golden Parnassus Cancun
Cancun Crown Paradise
Golden Parnassus Hotel Cancun
Golden Parnassus Resort Spa Cancun
Jack Tar Cancun
Golden Parnassus Resort Cancun

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