This was the second time in 12 months that my wife and I had traveled to this resort. The first time we went the resort it was under renovation but we had such a great time we tried to return with extended family in May. Due to the reconstruction we had to book at the Riu Cancun (see my May review). We were finally able to find accommodations for our September holiday. We were a bit shocked to find the renovation had taken out the greenery and turtles that inhabited the lobby but the renovation added much needed space and another lounge/bar area. It seems as if Riu is trying to make their properties look like the boutique hotels that are starting to pop up in metropolitan areas worldwide. Still unsure about the route they are taking since most people go to Cancun to enjoy the beach and or Mayan/Mexican culture. The retro modern 60ish décor (suppose ably Mexican Artist Frida Kahlo inspired) seems out of place and more akin to a Flash Gordon movie set. With the retrofit they should have made the lobby air-conditioned this would have allowed for greater comfort. Incidentally the Riu Peninsula Palace next door is decorated the same way but has an air-conditioned lobby.
The rooms have changed a great deal. They are now decorated in blue and white with appropriate beach scenes as pictures. Gone are the old tube TV’s replaced by new flat screens. The bathrooms have been remodeled as well. Tubs are taken out in favor of large showers and double sinks. It seems that some rooms have a frosted glass partition that separates the room from the bathroom normally acceptable - this allows the person in the bedroom to see what the person in the bathroom is doing -hope you’re not shy. Also the sliding door to the balcony did not lock this might pose a security risk.
Food has changed little between the Riu Caribe and Cancun - pizza, hamburgers, hotdogs are available as well as local Mexican fare, fish, pork and chicken. The specialty restaurants are only difficult to get into if you wake up after 11am. The Asian restaurant is buffet similar to what you would find in the U.S. with fewer choices. Keep in mind these restaurants give you service not more choices - the food is good but there is typically only 3 to 4 dishes offered, check the menus posted outside the restaurant. These seem to be the same every night at all properties. This hotel has a pizza bar that makes fresh pies from noon to about 6pm. One point of service I did not like is the table cloths not being changed for breakfast or lunch this was unacceptable and gross to have to sit at a table that had food stains at it.
There are now two pools but if you want the best seats reserve them by 8am. The quiet pool is nice because it is next to the pizza bar has shaded loungers and seems to have less of a “sun tan oil slick” during peak occupancy. The beach is nice with loungers but is small and may have sea weed washed on it if there is a storm. The staff tries to keep it clean. There is a small sunken pier to the right of the property that has an abundance of fish to see if you like to snorkel. Keep in mind this is a European owned Hotel chain so it in not uncommon to see topless sunbathers.
It was our anniversery the hotel included a bottle of wine which was nice.
Overall this was an excellent trip and I would recommend the hotel they just need to keep the table cloths clean this lead to an average rating.
- Official Description (provided by the hotel):
- Located in Cancun's resort area. 9-Story building. On the beachfront. Complimentary sun loungers on the beach. 3 Km. /1.9 Miles from a shopping center. 4,5 Km/2.5 Miles from downtown Cancun. 21 Km/13.1 Miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Visa ... more less
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- Also Known As:
- Gran Caribe Real Cancun
- Grand Caribe Cancun
- Grand Caribe Real Cancun
- Riu Caribe Resort Cancun
- Riu Caribe Cancun Mexico
- Riu Caribe Mexico