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“Perfect spot to relax and play on the beach in Cancun!”

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The Royal Islander All Suites Resort
Ranked #33 of 177 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
Reviewed 6 April 2014

Our first time to Cancun, we traded our time share with II for a week at the Royal Islander. We traveled with 4 adults and 2 teenage boys and were glad to pick a smaller resort with a boutique feel located on the south end of the hotel zone. It was very quiet and has a family feel but not too many little kids. I was not impressed with the lobby staff when we arrived but the rest of the hotel staff at the resort were amazing. They work very hard and are not too pushy. Every room has an ocean view and a large patio to enjoy with lots of furniture. The food at the resort is well prepared and reasonably priced. We enjoyed the convenience of the Market Place on the property but it was very expensive. Make sure you pack double the amount of sunscreen you would usually take. The location is perfect for body surfing and playing in the waves which we all loved. Impressive points about the beach: The staff cleaned and raked the beach every morning for the guests; Staff made sure that the vendors didn't harass the guests; the life guards watched for dangerous riptides and kept guests away; plenty of chairs and umbrellas for all to enjoy.
Our concierge Sara was new, but made sure we had everything we wanted for information. I appreciated that we were not bothered the rest of the week once we told her we were not interested in attending a presentation. I'm glad we didn't book at the Sands as it was big, busy and full of kids.It also doesn't have the same feel as the the Caribbean next door or the Islander.
The property and grounds were immaculate and the pool was perfect for what we wanted.
I would definitely recommend the Royal Islander and would book here again when we return to Cancun. Thank you for a wonderful week!

Room Tip: 4th floor or higher
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  • Stayed: April 2014, travelled with family
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2  Thank dlfhorton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,163 - 1,169 of 2,148 reviews

Reviewed 31 March 2014

Great resort. Excellent concierge service. Superb food and service in all the restaurants, especially Captains Cove. Have never been to a cleaner, friendlier, more enjoyable resort. From the time we arrived, until when we departed for the airport, we were treated like respected family members.

Room Tip: High floors have great views. Our unit was 8th floor center building. Balcony view was of pool and o...
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  • Stayed: March 2014, travelled with family
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2  Thank Ciavone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014

We love staying here. Two bedroom two full bath condos with a lovely setting. Great pool. Low activity great for reading. Not kids screaming Marco Polo all day. Each of the hotel restaurants plus the pool side service is outstanding and reasonably priced. There is a sister property a few steps next door. If you can ask for a beach front unit. Nearly each minute we spend in the condo we are on the balcony watching ships and listening to the waves. Grocery store on location is reasonable so no need to waste time to go to walmart. This is the perfect place to relax. Excellent wi-FI from room so you can stay in touch with those back home. Location is best. Out of the mess of the strip and busy disco Cancun. Devine beach.

Room Tip: Pay more but go ocean front. Balcony overlooking the waves. It's worth it.
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  • Stayed: October 2013, travelled with friends
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5  Thank MSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

The Royal Islander is a great family resort without being just about kids. A great place to relax and enjoy friendly staff and people. Because the resort is private, members and guests are treated to immaculate grounds and unhurried service. We love the fact the Islander and the Royal Caribbean are not all inclusive. Multiple restaurants, ala carte and buffet optionns, gives everyone a choice. On site convenience store lets you create your own plans. Leaving the resort is a choice not a necessity.

  • Stayed: March 2014, travelled with family
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2  Thank Biscuit2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

The Royal Islander is your home away from home. The staff there is always willing to do everything they can to make your stay enjoyable. The grounds, beach, pool, resturants, and rooms, are immaculately kept. The food is excellent at the resturants, with plenty of choices on the menus, and reasonably priced. Every villa has an excellent view of the ocean, each room has WiFi, and are all kept clean. The front desk staff is very friendly and always available to assist you. The Thomas More desk is available for all your day trip, tours, or to answer any questions you have about the many sites to see. Highly recommend the Royal Islander for your family vacation, not a place for spring breakers. Love the Royal Islander and the staff. Tim "The Mayor"

Room Tip: Ocean Front is the best, but no view of the pool. All other rooms have ocean view and pool views.
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  • Stayed: February 2014, travelled with friends
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3  Thank Tim4Mayor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

My husband and I stayed at the Royal Islander last week and it was wonderful. The rooms as well as the resort, pool and grounds are immaculate. The staff are great and very accommodating. The beach has been enhanced since our previous visit and is absolutely beautiful. We will definitely go back!

Room Tip: Ask for a Ocean Front Room for the best view.
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  • Stayed: March 2014, travelled as a couple
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4  Thank Roxann16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

Originally booked at the Royal Cancun, but due to constructiion noise they upgraded us to a larger unit at the Islander! We had a gorgeous Ocean Front Unit, couldn't have been better! Spent 3 days there then moved to a different timeshare condo away from the Hotel Zone. It couldn't compare to the Royal Resorts. We would have much rather stayed at the Islander for our whole vacation even though the other condo was newer, the beach just can't compare! We love the Royal Resorts so much, our home away from home!

  • Stayed: March 2014, travelled with family
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3  Thank Tracy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Islander All Suites Resort

Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#26 Spa Hotel in Cancun
#29 Top resorts Hotel in Cancun
#31 On the Beach Hotel in Cancun
Price Range: £88 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Islander All Suites Resort 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
The Royal Islander(R)is nestled on the beach and offers enchanting views of the Caribbean and the Nichupte Lagoon. Seek a moment of solitude at sunrise and enjoy blissful hours in the warm sun. ... more   less 
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Also Known As:
The Royal Islander Hotel Cancun
Royal Islander Hotel Cancun

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