Grab a drink, becasue you will need one to read what I all have to say.
We arrived on Sunday, greeted wiht a cucumber drink, non-alcoholic. Which I thought was wonderful and refreshing and thought if this is the start, then this will be awesome....yeah, it was to blind me.
We check in, get our bracelets and then are told she must cut them off, we were upgraded. (This sent off a red flag for me, because I thought what do they want for this?) Ok, now we need to pay. Well, we had to give a credit card becasue....get this, they do not take US dollars, what???? Nope, only Euro, Canadian and Mexician dollars. Even though everything on the signs say pescos and USD, does that make any sense?? Whatever, ok so what is in our upgrade? A stocked mini fridge and room service. Sounds pretty good right? Yeah, stokced means 4 tiny pony bottles of beer, which we do not drink. 2 bottles of water and 1 can of each pepsi, diet pepsi, ornage soda and 7up.
So they lead us through everything to the "other hotel" which is connected that is the upgrade. Grounds are nice, very European. I told the gentleman that we needed the trip for th ruins for the next day. He directed us to the concierge. Well, this is now where the crap hits the fan. She asks about where we came from I told her Moon Palace, which I HIGHLY recommend. She "claims" there food is much better then the Moon, clearly she cannot taste anything. She writes two numbers on a piece of paper and asks us to add them (really, what is that crap) then writes more and says that she can give the Ruins trip for that price if I hear her presentation. I said no, her response, you like massage? Really? I am on vacation paying to stay at a beach hotel I am here for the beach not time away from that!! We told her no, not interested and went to our room.
Dinner that night, was crap. Drinks were also crap. I asked for a vodka and cranberry.....tada, in comes some bright red slushy thing. I was told it was a Strawberry Margarita. UM, try strawberry sickening sweet koolaid!! The soda was even weird, they had to be using less syrup then they should. There kicker was when they threw a turkey carcass on the grill at the carving station!! Food was no way better then the Moon AND McDonald's food was better!!! Insane!! It is so loud in there, there is no relaxing or enjoyment. Friendly's full of kids is quieter.
Monday night we chose the restaurant that serves you, now you need long pants. No open toes shoes or tank tops or shorts....ok, wait. Those things do not apply to the women. Oh, and the pants, well they can be jeans with holes in the knees, but as long as they are long. Oh, teenagers the rules do not apply to. Men can wear tshirts that say anyhting and jogging pants are ok, ya know because they are long. So this restaurant was just as loud. You have to really pay attention to each other to hear each other. If there are only 2 of you you do not get a bread basket, but if you have 4 then you do. FYI, this dress is called Casual Elegance. Yeah, I can totally see that, guess we learn something new every day.
There is some crazy entertainment in the lounge/lobby area that is awful. Louder then a night club. But, I got my vodka and cranberry....and didn't drink it, I swear it is koolaid!!!! This drink should be tart, well it was sugar city!!
If you want internet, $16 per day. If you want to print your boarding passes, again you must buy THEIR internet time!!!! We sat on the wall at the sister connected hotel, to hook up to another internet so we could check on the kids throught that.
Tuesday, that darn chick was looking for me and said she would give me free internet if I listen to her peresentation, really? So I flipped out on her in the lobby and told her this was the worst vacation ever, I would NEVER recommend this and I am sure I will be talking aobut it for a long time and telling everoyne how awful it was!! Trust me, more people will hear about the worst experience!!
The other that REALLY bothered me was there was NO water in the bathroom for teeth brushing. If the other place we stayed, that clearly was a better quality place, had water for that, why wouldn't they?
Monday night, the hairdryer stopped working, I look and the wire fried through and was exposed. Now that is a scary thing, what else could be wired wrong?
The beach was beautiful, but they can't control that it comes with the location. I settled on Mojitos, but I am not sure what they are to taste like, so when I have a real one I will be surprised.
Orange juice at breakfast, well I swear it is the frozen stuff and they added extra water to it.
The walls are so thin you hear everything, like the maids cleaning the room next door, the banging of doors, the freakin alarm clock in the next room going off!!!
Also, they clean....while you are eating!!! Who does that crap?? Who sweeps while you are dining???
Reminder: They do not take ANY US dollars, but everything is listed as US dollars. So EVERYTHING gets charged to your room.
- Official Description (provided by the hotel):
- GR Caribe by Solaris, Deluxe All Inclusive Resort, features a unique and elegant Mediterranean architecture, stylish interiors in a casual and relaxed atmosphere. A Luxury family friendly resort that has it all. The property features 200 luxurious guestrooms and suites, most of them with breathtaking ocean or lagoon views. Imported drinks and use of all facilities and services of sister resort Royal Solaris Cancun (located next door).This private resort is unique in its kind in all Cancun and the Mexican Caribbean. A Luxury family friendly resort that has it all. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, LoveHolidays, Odigeo, Hotels.com and TravelUp so you can book your GR Caribe by Solaris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Gr Caribe By Solaris Cancun Hotel Cancun