Check-in / Front Desk :
Our transport was met at the curb and bags whisked into the front desk. Our room was upgraded from a regular lagoon room to a terraced lagoon view room .A very pleasant surprise :) A waiter took our refreshment order while we were completing the check in process and we had margaritas in our hands in less than 2 minutes . We received a map of the resort that also had times for the shows and operating hours of the restaurants and various activities . We had a few questions during our stay and someone was always there to help.
The room was very spacious and extremely clean . Well stocked mini frig (Sol beer , bottled water and some canned sodas) and plenty of towels and washcloths. Maid and Mini bar guy come everyday. Plenty of hangers in closet , iron & ironing board ,room safe & blow dryer . Very nice tiled terrace with a table and a few chairs . Nice to sit out in the morning and have a cup of coffee . We ordered room service only once about 1030pm , it arrived hot and as ordered in about 20 minutes. The maid left us towel art on the second day :)
Nice and comfortable with plenty of seating . One of the a la carte restaurants , Veneto , is in this section as well as the lobby bar and Café Solaris ( usually serves only breakfast here unless its raining then they also serve lunch /dinner ). We had an a la carte lunch there one rainy day and the food & service were wonderful . In this lobby from 4:00 - 5:30 each evening they have a " Tea Time " On 2 evenings it was Flambe Coffee ( I had the Mayan coffee ...so good :) Two nights were a mini martini bar . Later in the evening , on two nights , there was a very good saxophone player providing music to dance by.
Resort , Pool & Beach :
The resort is well maintained & very clean . While walking thru the property we would see staff cleaning , mopping , gardening etc... We were always greeted with a smile and an Hola or Buenos Dias . The Staff is amazing @ both resorts. Everyone makes you feel very comfortable and welcomed ( shout out to Adriana & Gaby @ the Caribe) The resorts are very easy to navigate and you will feel at home within hours.
We saw pool maintenance out every morning we were there . During pool hours waiters walk around taking your orders and bringing you fresh drinks regularly . The towel booths are easy to spot at both resorts . Both the Caribe and the Royal Solaris have a pool snack bar .The Royal has a brick oven pizza hut as well as a swim-up pool bar. Personally, I think the pool snack bar at the Caribe has a little better food ...but both are good and have a nice selection of tasty lunch/ snacks.
The beach is nice and wide with plenty of lounges and even some shaded lounge areas. There are waiters that service the beach but they were few and far between . Tip : sit a little closer to the steps so you can refresh your own drinks and bring an insulated cup with you so you don't have to make as many trips !.... The bartenders will refill these without batting an eye. Each day we were at the beach a gentleman was out raking the seaweed up. The water is beautiful and refreshing in May / early June.
Restaurants / Food :
All of the A La Carte restaurants post a daily menu outside the entrances sometime in the afternoon. While strolling thru the resorts during the day you can check out the menus and decide where you would like to eat that night.
Las Fuentes Buffet has a very nice breakfast buffet . Lots of different fruits , juices and pastries plus omelet & pancake / waffle stations. Plenty of tasty Mexican breakfast selections as well. They also serve dinner here with a different theme each night . We are easy to please and are willing to try new foods and flavors . We ate here a few times & I was never disappointed with the selection .
Marco Polo is a very nice a la carte restaurant near the entrance of the Royal ( they request No shorts or beach sandels at the al la carte restaurants ) The food & service here was outstanding .
Bogavante is also an al la carte restaurant with excellent food and service ( shout out to our waiter Jose Antoino ) Bogavante has an open air oceanfront view which makes this my favorite a la carte restaurant at the Caribe.
All production shows are held in the Theater at the Royal except the Mayan Show. Most run about 45 minutes long.
Nuevo Show Maya is held outside between the two resorts on Monday at 7pm . It is about 20 mins long . You don't want to miss this one !
The Mexicana is also on Monday in the Theater @8pm ....head there straight after the Mayan show to get a good seat. Very good show.
We also saw the Broadway Show which is a fairly new show some acts were good others not so good... they still need some practice with this one.
We had a couples massage done in the Spa. The atmosphere of the spa was very calming relaxing . Leo & Teie are very experienced massage therapists and they gave us a wonderful spa experience. We tipped these ladies very well and they deserved it.
Caribe vs Royal :
We were able to visit both resorts because we stayed at the Caribe and this is where we would stay again. Everything is pretty much equal at the Royal as far as service , maintenance , food etc.. but the Royal has quite a bit more activity and noise than the Caribe . It has a younger crowd (20s & 30s ) many with small children and the pool areas are much more crowded .It is nice to visit the Royal for the fun and then return to the peace of the Caribe.
Just one long tip:
There is a local bus that stops in front of the Caribe . It costs less than a $1usd OR 20 pesos will get 2 of you a one way ride with change.
Liverpool Mall is a few minutes away ( where you can exchange money for pesos at the bank inside. Don't forget to take your passport ...they need it to change your money)
La Casa De Habano is across the street from the Mall . This is a Cigar Lounge owned by David Torrez who is also known as " Mojito Man " AND for good reason. I would bet that his Mojitos are the best in all of Mexico ! They are $10 each and totally worth every penny. Visit his walk-in humidor and buy a Cuban Cigar to smoke in his lounge area while sipping an outstanding Mojito . My husband loved the cigars and we both loved the Mojitos !
Now if you stay on the bus a little longer it passes by " The Market " on the left side . Any kind of bauble or bangle you wish to buy can be found here....the catch is you have to be able to fend off aggressive shop owners. NEVER pay what they ask , start your price at less than half and work from there. ( they expect to haggle ) Pure Vanilla is very inexpensive in Mexico. Pay only $10 usd for the biggest bottle.
If the Market is to much work :) Stay on the bus for about 30-40 minutes from the Caribe and you will reach the Walmart on the Mainland . Everything is priced in Pesos and you can find anything you need AND some nice reasonably priced souveniers . The bus from Walmart goes back to the Caribe...no worries.
- Official Description (provided by the hotel):
- GR Caribe by Solaris, Deluxe All Inclusive Resort, features a unique and elegant Mediterranean architecture, stylish interiors in a casual and relaxed atmosphere. A Luxury family friendly resort that has it all. The property features 200 luxurious guestrooms and suites, most of them with breathtaking ocean or lagoon views. Imported drinks and use of all facilities and services of sister resort Royal Solaris Cancun (located next door).This private resort is unique in its kind in all Cancun and the Mexican Caribbean. A Luxury family friendly resort that has it all. ... more less
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- Also Known As:
- Gr Caribe By Solaris Cancun Hotel Cancun