We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“tiny rooms”
3 of 5 bubbles Review of ibis Cancun Centro

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
ibis Cancun Centro
Ranked #86 of 182 Hotels in Cancun
cardiff
Level Contributor
75 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“tiny rooms”
3 of 5 bubbles Reviewed 3 June 2014

stayed here 1 night on 15/05/14,hotel clean, but rooms so small & claustrophobic, no furniture, no room,closet is a couple of coat hangers in view,i would go somewhere else location is ok but a little bit closer to town is better

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CardiffMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,029 reviews from our community

Traveller rating
    248
    397
    243
    72
    69
See reviews for
140
398
132
186
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Naples, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 June 2014

My reservation was not honored even though I made it through the hotel's website: The manager could not be found to provide a solution and the front desk clerks could do nothing to help. The website information on reservations is erroneous, and I had to hire a travel agency to find me a room for that night.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Luis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisCancunC, Gerente at ibis Cancun Centro, responded to this review, 3 June 2014
Thank you for your comments about your stay at our hotel, we know situations could happen and we will look closely to this situation about your reservation not be founded; please accept my sincere apologies for this incovenience, rest assure that we will take the appropiate actions to solve and prevent future occurences

I hope you will give us the oportunuty to host again in our hotel in Cancun

sincerely,

M. Rodriguez
GM Ibis Cancun Centro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Cancun hotels

Stockholm
Level Contributor
115 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 bubbles Reviewed 25 May 2014

...and considering what other options you have in Cancún at this rate, well, this is the best option you have. We stayed here for a week in 2012, and came to the same conclusion back then. Now, having stayed at different low-cost hotels as well as rentals, this has become even more clear. One improvement have been made regarding the wifi, which now works as a charm, as compared to last time when it only worked for half our stay.

You have the great Italian restaurant next door, which we highly recommend you try, as well as Cancún's best supermarket, in case you should decide to rent an apartment upon your stay at ibis.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelCouple2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 24 May 2014 via mobile

I needed a hotel to rest and spend the night and I guess I found the right place. Superb service at the front desk . It's perfectly situated , near by everything . Accor has been doing a pretty nice job with the ibis hotels. The price it's perfect!! The room was clean and has a great mattress. 100 % recommended.

Stayed May 2014, travelled as a couple
Helpful?
Thank Elfoodjudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 17 May 2014

hotel was basic but very accomadating with your needs, very clean, business style hotel, i had booked on hotel.com and had got great rates. staff spoke english, travelled solo
the only thing was the a/c was centrally controled for the whole hotel. and the only downside for me was windows can not open. i would stay there again

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank American_Citizenship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
101 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 23 April 2014 via mobile

The room is very small, but it was ok for us since we were staying only the first night arriving to cancun.
It is clean and easy to find.
The staff was ok, but I think it is the way they are in general in mexico.

Stayed April 2014, travelled as a couple
Helpful?
Thank Angels V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cancun hotels
0.6 mi away
One Cancun Centro
One Cancun Centro
#43 of 182 in Cancun
4.0 of 5 bubbles 454 reviews
0.6 mi away
Hotel Bonampak
Hotel Bonampak
#73 of 182 in Cancun
4.5 of 5 bubbles 91 reviews
0.2 mi away
City Express Junior Cancun
Show Prices
Show Prices
Show Prices
0.5 mi away
Ambiance Suites
Ambiance Suites
#63 of 182 in Cancun
4.0 of 5 bubbles 393 reviews
1.7 mi away
Hotel Margaritas
Hotel Margaritas
#89 of 182 in Cancun
4.0 of 5 bubbles 133 reviews
0.5 mi away
Krystal Urban Cancun
Krystal Urban Cancun
#74 of 182 in Cancun
3.5 of 5 bubbles 414 reviews
Show Prices
Show Prices
Show Prices

Been to ibis Cancun Centro? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ibis Cancun Centro

Property: ibis Cancun Centro
Address: Av Tulum y Nichupte, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Wheelchair access
Hotel Style:
#6 Best Value Hotel in Cancun
Price Range (Based on Average Rates): £
Hotel Class:3 star — ibis Cancun Centro 3*
Number of rooms: 190
Official Description (provided by the hotel):
The Ibis Cancun Centro hotel is located in the city's largest commercial and financial district, a short walk from Las Americas shopping center, just 10 minutes from the airport and 5 minutes from the crystal-clear Caribbean beaches of Cancun. The hotel offers 190 modern and comfortable rooms, the "Rendez Vous" restaurant and a bar with a 24-hour snack service. There is free Internet whether you're on business or pleasure, parking and access for people with reduced mobility. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, Odigeo, ACCOR, Traveltool, S.L.U. and HotelQuickly so you can book your ibis Cancun Centro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Cancun Centro Hotel Cancun

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing