I used BestDay private shuttle service (round-trip) from the airport to hotel. The shuttle from airport to hotel was excellent, however, we were not provided the service for going back to the airport. The BestDay representative at the hotel was very rude and he was just blaming the other representative for making mistake in their reservation system. He did not apologize and did not even try to arrange another transportation for us. I would have given a perfect score for BestDay if he had a more professional behaviour.
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