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“Best Wedding EVER!!!!”

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CasaMagna Marriott Cancun Resort
Ranked #16 of 180 Hotels in Cancun
GreenLeadersPlatinum level
Hemet, California, United States
1 review
“Best Wedding EVER!!!!”
Reviewed 16 November 2013

I Planned my wedding at the Casa Magna on 11.7.13, and all of my dreams came true!! Staff was very helpful and present to help at all times, location was excellent! Bravo Casa Magna!!
Our Ceremony took place in the Gazebo, and had a ballroom reception, Serving staff was prompt and professional, dinner was delicious 4 courses and wedding cake was a dream come true! we stayed for 7 Nights our room was very comfortable and received a free upgrade to the casa magna suite, complete with two big screen TVs, extra large balcony and a very comfortable room.

Room Tip: Resort View is just as beautiful as Ocean View
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Elizabeth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Irvine, CA
Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 November 2013

I am a life platinum M. Rewards memver (no I am not better than anyone else, I just spend half my life on the road) per the official Marriott Platinum program, we get automatic upgrades at all properties that I've ever stayed at (even outside US); at other properties if they don't have a concierges lounge, they will usually comp. a Platinum a breakfast or something. They would not upgrade the room (ok no big deal) but then they gave me the WORST possible room location I think the entire property had to offer...the 'ocean view' I paid for was at most about a 20-degree sliver I could just barely see hanging over the balcony. When I asked for a better room, I was given an abrupt no-go; but then offered and extra $$ per night if I wanted a 'paid' upgrade. Most of the rest of the resort was nice and service was OK, but it would have been nice if they would give the Platinum guests at least a 'descent' room in the same booking class in the event that upgraded rooms are not avail. (which clearly they where...for a cost).

Room Tip: If you are a M.Rewards Platinum, don't expect any special service, upgrades nor any of the other...
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  • Stayed November 2013, travelled on business
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Helpful?
2 Thank BienVago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottCancun, Public Relations Manager at CasaMagna Marriott Cancun Resort, responded to this review, 25 November 2013
We are sorry that your stay at our property was not up to you expectations. We offer all the Elite Members’ Benefits as stated in the Marriott Rewards Benefits List; we are aware though, that some of the Platinum members’ benefits do not apply at resorts. However, we are always looking into new ways to enhance our repeat guests’ experience. We appreciate your comments and rest assure that they have been taken in consideration.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poughkeepsie, New York
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 14 November 2013

I spent 12 nights in the two Marriott's. 6 nights at each. I do not think that the JW is worth it for the increase in price. Both are beautiful with great rooms and beds. The breakfast buffet is very large in both with almost anything you could want. The beach is full of Palapas in both and it was never a problem getting shade. Both have great service on the beach for food and drinks. The plan I had as a Marriott Rewards elite was well worth it. It included a room upgrade to ocean front. Free wifi internet which was very strong in the room, breakfast included and 25 % off any of the restaurants in either hotel. The 25% off made the food prices reasonable. The food was very good with a large choice of restaurants. The hotel is not much on activities or night life. We did release the baby turtles into the sea. In summary the JW has more frills such as cushions on the chairs by the pool and 6 different juices with breakfast, two sinks and a separate tub and shower in the bathroom. I did not think the frills were worth it for a difference of $60 US a night. The sauna in the Casa Magna was free. The one in the JW cost $25 a day. All in all both were very clean, comfortable with amazing staffs.

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank Jerry43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 November 2013

This place was the perfect spot for a bachelor party without the college crowd lurking around. Here are some of the major highlights of our trip:

- All of the rooms were comfortable and head a beautiful view facing the pool and the ocean
- The beds were super comfortable. Came here with a sore back but left feeling great
- Easy access to the beach
- The pool was one of the best places to hang out during the day. We stayed in the pool for hours and the swim up bar made it easy to drink and order food.
- The hotel is nicely decorated from the inside and there is plenty of public space to just hang out and talk with friends.
- The sports bar provided a great place to watch most American sports and great bar food.
- The attendants in the front were very helpful in getting us cabs. One of the gentlemen even got us hooked up at a restaurant with free drinks simply be mentioning his name.
- This place had a mixed crowd. Most people seemed to be working adults with a few kids here and there and some retired people. This a not a place with a party scene but believe it is surely not dull. You will get to party plenty during the night, so this place provide a great place to just relax and enjoy yourself in the sun during the day.

  • Stayed April 2013, travelled with friends
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Helpful?
1 Thank Neal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 November 2013 via mobile

Stayed here for a business function, good sized rooms, comfy bed and pillows, great ocean view from the balcony, english TV stations (from Miami). There are four restaurants on this property and I believe three more at the (5 diamond) sister property, the JW Marriott, that this is connected to.

Stayed November 2013, travelled on business
Helpful?
Thank CL0111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flanders, New Jersey
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 November 2013 via mobile

Marriott CasaMagna Cancun was simply wonderful! The lobby is gorgeous, as well as our room...Loved the late night hot tub! ...The highlight was when the lifeguards dug out the hatched baby turtles, right at the bottom of the steps from the pool. They answered all of our questions and let us hold them! Housekeeping did a wonderful job keeping us stocked with what we needed! Bus stop located right at the end of the driveway made taking to bus into downtown Cancun easy! A wonderful trip!

Stayed November 2013, travelled as a couple
Helpful?
Thank kep618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panama City, Panama
2 reviews
Reviewed 8 November 2013

The people in this hotel is amazing, always they will give you a useful indications about what to do and How enjoy your day.
Near to Isla mujeres embarcadero, convenient to visit Cancun downtown.
Excellent food and dont miss the jacuzzi in front the sea and swimming pool

Room Tip: Sea view is the best
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  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Carmenv71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about CasaMagna Marriott Cancun Resort

Property: CasaMagna Marriott Cancun Resort
Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Cancun
#15 Spa Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 Family Hotel in Cancun
#16 Luxury Hotel in Cancun
#16 On the Beach Hotel in Cancun
#20 Romantic Hotel in Cancun
Price Range (Based on Average Rates): ££
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Official Description (provided by the hotel):
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott

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