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“Very Good Hotel”

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LQ Hotel by La Quinta Cancun
Ranked #57 of 175 Hotels in Cancun
bridgend, uk
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very Good Hotel”
Reviewed 21 December 2013

Downtown location with good transport links. Large and very comfortable rooms with high quality bedding. Good wireless internet. A good breakfast. Allowed early check in. Pleasant front desk. Quiet and effective AC. Good showers. Would definitely stay again. Hard to choose between here and the Ambiance Suites across the road for best in this location.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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799 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Stuttgart, Germany
Level 6 Contributor
107 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 November 2013

I stayed two nights in this hotel. The staff is friendly even if there is a problem with the reservation like I had. Parking is for free in the garage. The rooms are very large (room 122), new and clean. I had two very big beds.
The only drawback is the "american" breakfast. The coffee is very bad. The rest is ok and fresh (toast, scrambled eggs, fruits,..) But nothing very good.
With better coffee I would give 5 Stars.

  • Stayed November 2013, travelled solo
    • Value
    • Location
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    • Service
Helpful?
Thank sknallt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterrey, Mexico
Level 5 Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 10 November 2013

If your on business or leisure, it is a good hotel. Well located, not on the beach, but quite, easy to get to and well located to move around the places you need to meet people at. Used to have pet friendly, no longer, big disappointment. The hotel is very clean, a little noisy at times, for the insulation is not that great and the doors have great slots of space at the bottom which allows for a lot of infiltration of noise. The hall ways could use some carpet or other material to reduce the noise level. Breakfast is great and the bar is very simple but good. Great restaurants near by, not fancy but clean and very well priced. Beds are hard, shower is great, water is hot, air conditioning works like a charm, and service is very good. Cannot compliant for the price paid.

Room Tip: As far away from the elevators, to reduce the noise from them and the people walking to their rooms.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FDG44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 October 2013 via mobile

We had some problems during checkin but the staff was very accommodating and upgraded us to a better room. They even gave us an extra free breakfast buffet, which was above avergae as far as hotels go. The Internet was very fast as well.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Doshee87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 October 2013

I stay here every time I come vacationing in Cancun before heading over to an-inclusive. 4 times already. Clean comfortable rooms and new, accommodating up to four people per room without a charge. Breakfast in the morning in included. Friendly staff and free parking. Will come back again.

  • Stayed May 2013, travelled with family
    • Value
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Helpful?
4 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 August 2013

La Quinta Inn & Suites Cancun is to be recommended for its good downtown location, friendly and helpful staff, comfortable rooms, nice breakfast and complimentary van. Staying at this hotel was optimal to access most downtown good restaurants, beaches in the hotel zone, bus station for travels to various Riviera Maya tourist sites, shopping malls, etc. Breakfasts (included in the room price) are excellent...and there is a small gym. Free WiFi is a good selling point too, We only missed international TV channels but we listened to Spanish a bit more instead..:-)! We would stay there again.-Francois.

Room Tip: The sixth floor has larger rooms even though they are good size on other floors too.
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  • Stayed August 2013, travelled with family
    • Value
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Helpful?
4 Thank MLee110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CancunLQManager, Gerente at LQ Hotel by La Quinta Cancun, responded to this review, 14 August 2014
We appreciate your comment and we are pleased to hear that you had an enjoyable stay at La Quinta Cancun,

We look forward to providing you with exceptional service in the future.

La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

We will see you soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 August 2013 via mobile

Lots of good to say about this place. We chose this hotel specifically because of the good reviews on Trip Advisor and were glad we did.
We stayed 4 nights and every morning the breakfast was great. Fresh fruit, every type of juice, and chilaquiles were available every day along with several different hot buffet options and much more. We would have spent at least half the price of the hotel room eating this kind of breakfast out every day. Also, a really nice guy bussing the tables.
We drove to Cancun, so were thrilled that they had secure, well monitored underground parking. The downtown location was only a few minutes from the beaches and the boat rides, etc. Overall a great value.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank dcalle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CancunLQManager, Director de Relaciones con Clientes at LQ Hotel by La Quinta Cancun, responded to this review, 20 August 2013
Dear guest,thank you very much for a such a great comments,we really appreciate your opinion to our services,thank you for follow us at trip advisor,our duty its give you the best quality and enjoy our service. feel welcome to la quinta inn cancun, regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about LQ Hotel by La Quinta Cancun

Property: LQ Hotel by La Quinta Cancun
Address: Av. Tulum Super Manzana 4 Manzana 14 lote 2 Cancun, Cancun 77500, Mexico (Formerly La Quinta Inn & Suites Cancun)
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 175 Hotels in Cancun
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — LQ Hotel by La Quinta Cancun 3.5*
Number of rooms: 132
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