We just returned from a 5 day stay at the Palace Peninsula and just loved this resort. From the time that we were dropped off, until we had to leave, we had a fantastic time.
Check in was very quick with no problems at all. During the check-in we were greeted with a welcome cocktail. We had booked a superior room, which turned out to be on the 17th floor. The room was fantastic. The view from the balcony was great and we spent a lot of time admiring the view. We had a view out to Isla Mujeres and down to old Cancun. The room was kept very clean. There are a lot of outlets throughout the room, so we were able to keep all of our devices charged up. Once connected online, we had a great signal. The shower in this room was a room itself. The only odd thing about the room was the placement of the Jacuzzi tub. It is just a few feet from the bed, in the middle of the room. I was sure that at some time I would wake up and fall in.
The pool area was beautiful. We had cool weather, so we did not get in the pool, but we spent a lot of time in our chairs at the pool. Service at the pool was great. Jorge made sure we always had what we needed. There are a lot of chairs by the pool and there are a lot of shade structures built so that you will not sizzle in the sun. If you are not near the structures, there are a lot of umbrellas around too. There was always a lot of activities going on around the pool to keep you entertained. The entertainment group was very good. We spent a lot of time at the Trinidad pool bar and all of the people working there were great. Thanks to Jose and Jesus (both of them) for a great time.
The beach near the hotel is very rocky. There are a lot of chairs out in this area, and you really could not swim there, but you could get in if you wanted. There was a bigger beach area between our resort and the RIU Caribe if you wanted to get in the ocean.
The food was great. We ate all of our breakfasts and dinners at the buffet. The choices were almost overwhelming. Almost everything we tried was great. For dinner we ate at the Los Olas buffet two nights. Food choices were good and you were able to find something. The only downside we had was the service. One night we got up to get dessert and when we came back our table was gone, not just someone else sitting there, they had moved the table for another group. They quickly got us set up so that we could finish our dinner.
We tried two of the specialty restaurants, Krystal and Tamales. It was easy to book the reservations, which we did right after we had checked in and had our room number. Food at Krystal was good. Maybe not as good as the Krystal we ate at when we went to RIU Tropical Bay in Jamaica, but very good. The Mexican food at Tamales was very good. You start with a buffet bar for your appetizer and then you pick your meal which is served to you.
One other place we tried for desserts and coffee was the Capuchino bar. This is in the lobby on the other side of the Lobby Bar. The Iced Coffees were delicious, as was the Cappuccino and desserts.
Drinks at all of the bars were made great. They are not served in small cups, so you do not need to bring your own insulated cups. They have a good selection of higher end liquors too.
Entertainment each night was also nice. The shows were all nice and if you need anything during the show there are a lot of people walking around to help you out. The magic show was fun. The best show might have been the beach party that they had on Saturday night. We did not know what to expect, but between the light shows, the music and the fire dancers we had a great time.
One thing that got our attention when we first got there was that people we met would tell us it was their 2nd or 3rd time to the resort. After spending time here we now know why, as we cannot wait to come back.
- Official Description (provided by the hotel):
- * Riu Palace Peninsula features 3 ADULTS ONLY DELUXE VILLAS in the garden with exclusive services for clients over 18 years old * The hotel is situated right on the white, sandy beach of Caribbean Sea. Its offshore coral reefs and lagoon offers perfect water sports opportunities. The sister hotel Riu Caribe is just 100 m away * Next Village / Location Corazone 4.0 km approx. * Next City Cancún 5.0 km approx. * Airport Cancún International (CUN) 21.0 km approx. * 1 Building 17 floors 514 rooms * 3 Deluxe Villas 3 floors 48 rooms * Accepted Credit Cards: Visa, MasterCard ... more less
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