Spent 8 days at the Riu Palace. I read many reviews and researched this hotel in great detail. Yes it is very nice and clean and shiny and new but, We were on the first floor right above the stage and the shows would start at 945. If you wanted to check out early and go to bed forget it!
I found the customer service was ok for an all inclusive but not great like so many others. Yes we tipped al the time! The food was good quality and great selections but the buffet food was cold. This got really old after a few days. The specialty restaurants were very good with hot meals except the steak house. I had a raw steak and cold lobster!
The property is set up with two towers turned inward towards the ocean. The three pools were long and linear and because of that you could not get away from the music at the active pool. Basically the vacation seemed like we were trying to find a quiet place just to veg out. I know this Cancun and I like to party but if you want to just hangout, drink eat and read a book in peace and quiet than go some where else. We aren't snobs just working class people from the Midwest.
I would look somewhere else!
- Official Description (provided by the hotel):
- * Riu Palace Peninsula features 3 ADULTS ONLY DELUXE VILLAS in the garden with exclusive services for clients over 18 years old * The hotel is situated right on the white, sandy beach of Caribbean Sea. Its offshore coral reefs and lagoon offers perfect water sports opportunities. The sister hotel Riu Caribe is just 100 m away * Next Village / Location Corazone 4.0 km approx. * Next City Cancún 5.0 km approx. * Airport Cancún International (CUN) 21.0 km approx. * 1 Building 17 floors 514 rooms * 3 Deluxe Villas 3 floors 48 rooms * Accepted Credit Cards: Visa, MasterCard ... more less
- Reservation Options:
- TripAdvisor is proud to partner with 5viajes2012 S.L., Expedia, Southall Travel, TripOnline SA, Hotels.com, RIU Hotels and Resorts, Evoline ltd, Ebookers, HotelQuickly, Cancelon and getaroom.com so you can book your Hotel Riu Palace Peninsula reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.