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“Best Bachelorette get-away”

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Sunset Royal Beach Resort
Ranked #45 of 177 Hotels in Cancun
Certificate of Excellence
Reviewed 2 July 2014

First I'd like to say this was my first trip to Mexico. We had five girls come down from NC for a bachelorette party. The Hotel was clean, the staff were VERY friendly and the food was amazing. Our fridge was restocked daily with water, snacks soda and beer. At the indoor buffet there was fresh fruit every meal, every day. There's a burger and taco bar out at the pool. Their beach is well maintained and taken care of, with cabana's and lounging galore!
There's another sister property at the Lagoon - watch out for Effron (bar tender) and Elia (entertainment) - they are amazing. The swim up bar here is pretty cool - another first for me. This was a fantastic vacation, I think us girls each gained 5 pounds from all the food and alcohol! I would, hands-down, return here on another vacation - with family or again with friends!

  • Stayed: June 2014, travelled with friends
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2  Thank Kelly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 June 2014

I actually stay at the Sunset Lagoon Marina and Yacht club for my vacation and the Activities staff was awesome. Elie was around every day to help us with any thing we wanted to do or give us personal tours of the area. He was very nice and great with all ages, moms, dads, kids, young adults, children. My overall experience was just fantastic because of him and his team. Would definitely recommend stay here for the staff!

  • Stayed: June 2014, travelled with family
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1  Thank Andrea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZCancun_Mexico, Gerente at Sunset Royal Beach Resort, responded to this reviewResponded 10 July 2014

Thank you for your kind words and feedback! It was my pleasure to share your positive experience with our team. They truly appreciate hearing from satisfied guests like you, and we all look forward to your return.

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Reviewed 30 June 2014

A good family resort. Very good food, particularly in their restaurants. Good pool with plenty of activities daily. The ocean beach is wide white sand with plenty of island covers over lounges. Great waves make the water fun. Don't have to go far out. Clean rooms done daily. Suites, particularly floor eight and up are fantastic. Great 8th floor lounge. A lot of local activities. A local shopping area that is safe to visit. Nightly free shows quite good. Staff extremely helpful. Own a resort across the water with a free boat ride to it every half hour and a fun restaurant included. Snorkel tour here excellent. A boating resort. Centre core restaurant in evening and excellent couple finer restaurant. Great entertainment nightly, either flute, guitar or violin player all really excellent in this restaurant and often in main floor restaurant. Drinks, irish coffee here all fantastic.

Room Tip: Good single rooms. Excellent suites. Even better is eight floor or above which need a key to get to...
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  • Stayed: May 2014, travelled as a couple
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2  Thank Lesp155002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

Had not been to resort since 2010 and was very pleased with all the additions the resort has made! Let's start with the beach which is easily 75% bigger (or wider) than it was back in 2010',it is super clean and clear white! The resort staff go out of their way to accommodate you especially when your VIP's! EXCELLENTE!!!

Room Tip: Bring your sunscreen!!!
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  • Stayed: May 2014, travelled as a couple
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3  Thank Awp4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

Our vacation was overall pleasant. We didn't spend much time in our room though.We got their after a stressful travel day only to hear our room wasn't ready. Why would check out be at 10:00am and at 5:00pm our room still not be ready. Luckily the staff was nice enough to to get the job done quickly. We were expecting two double beds and we got a king bed and couch. Again they were cooperative enough to bring some portable beds to sleep on. The view was amazing, it was clean. Just everything was falling apart, and unorganized. The Italian restaurant located inside the hotel was excellent, especially our waiter SAMUEL. He was funny and extremely polite like most of the staff. Our vacation was enjoyable and the staff sincerely tried their best.

Room Tip: The rooms should be ready by the time customers get there. They should be renovated like the 7th, 8t...
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  • Stayed: June 2014, travelled with family
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1  Thank Stefani S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

This is the third time we have stayed here and it never disappoints! They have excellent customer service and the property is very clean and maintained constantly. In housekeeping we had the pleasure of Carmen and Rosa serving us and they were so friendly and accommodating. We really enjoyed coming in to our room every day an seeing the different towel art they provided. The food is consistently good and three servers really stood out for us and they are Guadalupe, Alberto Aguilar and Jose. Not only were they excellent at what they did they always thanked up for visiting their beautiful Cancun and staying at Royal Sunset. The location of this resort is also great...right across the street from the water taxi and a short walk or cab ride to most shopping and different clubs. We are already looking forward to next year.

Room Tip: Ask for the remodeled rooms on the eighth or ninth floor.
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  • Stayed: June 2014, travelled with family
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1  Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014 via mobile

I am writing this review because of the awesome service I received from Victor Cenvantes. He was our bartender and was super great. I loved every second being around him and his drink making skills were fantastic

  • Stayed: June 2014
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1  Thank Gib S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidZCancun_Mexico, Manager at Sunset Royal Beach Resort, responded to this reviewResponded 3 July 2014

Thank you for your review. We are always happy to read what our guests are experiencing during their visits.

We appreciate your kind compliments about Victor and we thank you on his behalf. We look forward to the opportunity of welcoming you back soon.

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Additional Information about Sunset Royal Beach Resort

Address: Blvd. Kukulkan Km. 10 | Zona Hotelera, Cancun 77500, Mexico (Formerly Sunset Royal Cancun Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#35 Luxury Hotel in Cancun
#38 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
Price Range: £120 - £325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Royal Beach Resort 4*
Number of rooms: 204
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Also Known As:
Sunset Cancun Hotel
Sunset Royal Hotel Cancun
Royal Sunset Resort Cancun
Sunset Royal Resort Cancun
Royal Sunset Hotel Cancun
Royal Sunset Cancun Mexico
Sunset Royal Cancun Hotel

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