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“Great Family Vacation”

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The Royal Cancun All Suites Resort
Ranked #26 of 175 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
Grand Junction, CO
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Family Vacation”
Reviewed 8 June 2014

The Royal Cancun was a lovely place to stay. The resort is very well kept and quite beautiful. The suites are very clean and spacious. We participated in the new Refine package which was very convenient having a 14 month old. The food was very good, but more variety at the buffet would be nice. There is a nice menu that you can order from as part of the package. The service was great and everyone is happy to accommodate your needs, as we had our lunch delivered pool side each day. We spent ample time at the kiddie pool, which was perfect for our needs. It happened to be chilly and rainy for several days that we were there, but they heated the kiddie pool! We did not spend much time at the beach, but it was very nice. The water is shallow and there are only waves when boats pass by. Noise was NOT an issue for us at any time. Our 14 month old loved visiting the turtle pond daily.

Room Tip: 512 was perfect for us. It was located by the adult pool, but not near the bar. It was very near The...
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  • Stayed June 2014, travelled with family
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Helpful?
1 Thank NGWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (647)
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English first
Las Vegas, Nevada
2 reviews
Reviewed 5 June 2014

The staff are really great! My family and I dined at one of the restaurants a few times and when our waiters saw me around the resort they remembered my name!! The pools are nice and the property is right on the beach! Definitely staying here again!

  • Stayed June 2014, travelled with family
    • Value
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Thank Erica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 June 2014

The rooms and property are very clean. Everyone at the resort is friendly and the food was fantastic. Make sure to try a banana monkey! Special thanks to our concierge Gracie, housekeeper Consuela and beach waiter Eliad.

The only issue we had was that the air conditioner was very loud and the thermostat needs to be changed since it seemed to constantly turn on.

  • Stayed May 2014, travelled with friends
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Helpful?
1 Thank Angel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristóbal G, Online Community Administrator. at The Royal Cancun All Suites Resort, responded to this review, 4 June 2014
Dear Guest:

Thank you for taking the time to review your stay with us.

We appreciate your feedback and look forward to welcoming you back soon.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bmiranda
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 June 2014

We had a nice time at this hotel all 5 females. The Royal Cancun 2 bedroom suites was large and very clean.The staff was great and everyone was very nice. Free resort bus and also city buses about less then $ 1.00 us was nice to have also. The all-inclusive was ok but its nice that you can go to other restaurant that are nicer and better. Royal Cancun need to improve the all-inclusive and please some music and entertainment. The timeshare people are cheap my 3 friends brought 3 timeshare and all we got was a discount on a trip which we did not use NO FREE T-SHIRT OR TOWELS OR FREE TRIP after spending about $18,000.00 each Thanks CHEAP O

Room Tip: Suites # 3-1147 facing the front street are large and sunny also quieter. Beach is rocky
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  • Stayed May 2014, travelled with friends
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Helpful?
1 Thank bmiranda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 June 2014

2weeks of bliss best service best beach best holiday ever food was excellent top shelf drinks on demand
Bedroom with jacuzzi overlooking the beach what more could you ask for well done the royal I can't wait to go back

  • Stayed July 2013
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Helpful?
3 Thank Lindapollock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2014

We have just returned from a week at the Royal Cancun and will be back.

In fact, I wont bother looking around for my next Caribbean beach vacation. This place is perfect for families.

The two bedroom beachside suite had a great lay out. Having separate bedrooms, a full kitchen, living room and dinning areas made it feel like living in a nice little apartment instead of a hotel room.

We stayed in B1522 which had a second floor oceanfront view that was great.

This is a smaller resort so everything is steps away which is a huge benefit over the huge Mayan Riveria complexes.

We food the food to be very good and certainly better that the other Mexican AI resorts we frequented. Al la carte options for all three meals, poolside service, a nice Italian restaurant as well as the room service were all very good.

There are two large pools, one of which is made for children with shallow depths.

The beach is not broad or long like the resorts further down the strip but there is plenty of room to hang out and play. The best part is the fact that the waters are extremely tranquil and lake like. This allowed the kids to play in the ocean without any fear of rough surf.

Overall the service was excellent and I have nothing but praise for this resort and their staff. If you are looking for a quiet resort to bring your kids, this place is perfect.

  • Stayed May 2014, travelled with family
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Helpful?
2 Thank agardin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lakehurst, New Jersey
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 May 2014

Friendly people, clean, good and quiet beach....excellent restaurant next to the beach....some of the hallways were full of appliances, not acceptable. Jesus was the best on the restaurant, fast and good service.

  • Stayed May 2014, travelled solo
    • Value
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Helpful?
1 Thank arrivera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Cancun All Suites Resort

Property: The Royal Cancun All Suites Resort
Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Official Description (provided by the hotel):
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun

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