It was our first time at an all-inclusive and it did not disappoint. The staff was so friendly and helpful. The resort itself was nice and clean. We liked that it was smaller and not too crowded. The problem was that there wasn't a lot of shade, so we woke up early and went down to the beach to reserve a cabana every day. The beach is really clean, the water is great, and the pools were relatively clean as well. I would recommend more umbrellas both on the beach and in the pool areas. The food was good, but there are very few choices of food. However, they planned a social event every night with different food to break that up, which was nice. I also like the social planner that was distributed every night for the next day. The rooms were nice and clean, but the service wasn't consistent. We would have turn down service some nights and not other nights. We made it very clear in booking that we were attending for our honeymoon and specified three different times before arriving that we wanted a king size bed. When we arrived, they put us in a room with two double beds and told us once we came back down and questioned it that they could push the beds together for us. My husband told them we expected a king size bed the next day, and we did get one. However, I heard from people we met that a lot of them requested king sized beds and were put in rooms with 2 double beds. Other than that, it was a nice experience.
- Official Description (provided by the hotel):
- A refined and yet welcoming sense of personal service pervades Sandos Cancun Lifestyle Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more less
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