We stayed here for the final two nights of a tour through Mexico.
The beach and restaurants are both a bus ride away so the location is not ideal.
The hotel desperately needs refurbishment or at the very least some maintenance. The sheets and towels were so old and overused that they were threadbare. The hot water in the shower was hit-and-miss.
The mattresses are covered in plastic mattress protectors and because the sheets are so threadbare it felt like I was sleeping on plastic. I ended up trying to sleep on top of one of the towels so that the plastic didn't make me sweat... I just ended up itchy from the towel.
The air conditioner was so loud that I had to sleep with headphones in and music playing (I could hear it even above my ear plugs). It was the middle of summer so I couldn't turn the air conditioner off and there were too many mosquito's about to leave the balcony door open.
We ate at the restaurant once. It was possibly the most tasteless food I've eaten in Mexico. The service was just average.
I'd like to be able to say something positive but unfortunately nothing comes to mind.
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- Also Known As:
- Torre Dorada Hotel Cancun