We just returned from Secrets the Vine with 11 people after an 8 day stay. We had read the reviews that the rooms near the elevators were noisy and that was an understatement. all the rooms are loud, there is no barrier between the doors and hallway so you can hear everyone as if they were in your room(poor design). also the showers and toilets are glass doors so be comfortable with your partner when you go. the food was ok but if you go to Dragon or Nebbilio they have a habit of saying there are no menus when you sit to hold you off from ordering which I found strange. We were Unlimited vacation members but because we were not on the 21st floor and above they did not treat us to the VIP benefits saying we were not preferred which we were. There is a doctor on site which was good because we had 2 people with Montezuma's revenge but one had to go to the hospital and they wanted $1200 for an iv for which they negotiated down to $400 and 2 hours not 5 hours as they had suggested. its sad you have to bargain for your heath. the pools are amazing and the 12th floor pool is a bonus. it was windy so difficult to participate in activities in the lower pool level. the entertainment directors Bethany, Kendall and Sunday were the best part of the resort. they made the fun happen either at the resort or in downtown Cancun. Thank goodness for them. I do think the secrets resort in Jamaica was far better but this is mexico.
- Official Description (provided by the hotel):
- Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more less
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