My wife and I have been to Cancun several times. Each time staying at a different place. This was our first trip to a setting like Secret The Vine. Most of our stays at other resorts were at the large sprawling, walkable resorts.
I can say we prefer the large sprawling walkable resorts because it feels like you never leave the hotel setting that is Secrets The Vine. That being said, The Vine truly is beautiful. Gorgeous accommodations, the staff - oh my the staff - is so incredibly helpful. Never saw one person even look like they hated their job. They were all great.
We stayed in the preferred club and can speak only to those rooms, but our Preferred Club Ocean View sat on the 27th floor and was very spacious, very nice, comfortable bed...it really was a great room. Room service is relatively quick. Can't complain there.
You really should take in the spa. It's very relaxing, very well laid out. They did a great job with that portion of the resort. Like I said, the place really is nice.
As for cons...as you may have read in other reviews, the noise in the hallways is absolutely a con. While the tile/marble flooring is gorgeous, and the hallways feature a very sleek and modern design; they don't hide a bit of sound. Flip flops, doors, casual conversation, the occasional honeymooner suite noises...those sounds all travel. Early morning risers for the gym, breakfast, beach, etc... no matter how quiet you try to be, you just can't help but hear it. My wife is NOT a light sleeper, and she noticed it. Not sure what the hotel can do about it, but it's certainly an issue.
The food is good. Not great. It's an All-Inclusive, so they have to keep it pretty tame as far as seasoning and spice. We were underwhelmed, but not to the point that we sent food back.
Water temperature in the showers fluctuates wildly. Be careful when you're washing your face or sunburned areas.
Because it's on hotel/resort row, the beach space is limited. As a result the number of covered beach spots are even more limited. We only found an umbrella towards the end of the day when people were heading in for the evening. Vendors are allowed to sell on the beach, but they aren't pushy at all. A simple 'no thank you' and they move on.
All in all, we probably wouldn't choose to stay at The Vine again. I certainly wouldn't dissuade someone from staying there. I just might give them a heads up. An easy 4 out of 5 for us.
- Official Description (provided by the hotel):
- Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more less
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