I had to be in Cancun for a hospital visit and I wanted to stay somewhere comfortable but non-resorty and a place that was actually somewhat Mexican. The Mayan themed decor gave me that feeling which made me happy to be in a city that feels more like the US than Mexico.
The room was ok. The details are not refined but it is comfortable and clean. A huge and comfortable bed dominates the room. The bathroom is big and has good light. I had no hot water in my shower, though I did find out later that there are certain times when the water is hot.
Connection to the wifi was perfect with a router outside my room but the internet itself was sluggish.
The included breakfast was ok to average, very basic and nothing special.
The aircon was not really aircon in my room. Its an aircon unit but only the fan function worked in my room.
The waitstaff at breakfast and the front desk staff were helpful and friendly.
Was unfortunately woken by the maid every morning knocking on all the doors checking to see if people were still in the room.
Close to ADO bus terminal
- Official Description (provided by the hotel):
- Cultural Hotel that represents the Mayan Culture and mythology. 80 standard rooms, are usually decorated to reflect the constant desire to show the Mexican culture, its colors and carved stones.We have Spa, Relaxation Massage, Reductive, Steam Bath (Temazcal), Facials, Treatments, Beauty Salon, Meeting rooms, Conferences, Yoga, Pilates, Film Art, Art Gallery, Swimming Pool (Out Door), Beach Club, Car Rental, Travel and tours, Wireless Internet, Parking, Elevator, Radio Station, Handicap Room. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Hotel Xbalamque Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Xbalamque Hotel Cancun