First let me say that I'm actually writing this review as we are still at the Paradisus Cancun. My husband and I arrived on June 4th and will be staying until June 11th.
Is 100% the way to go, from the time that you arrive your check in is speedy and you are offered a welcome drink in the Royal Service Lounge. I was checked in by Natalia and she was beyond amazing, our room was ready right away and we were bake it go straight to La Palapa (Royal Service Restaurant). Our Butler Leyner was superb and had made all of our restaurant reservations and even visits us by the pool to make sure everything is okay; he leaves us aromatherapy pillows and notes almost everyday. At the Royal Service pool area, the concierge Pedro is by far one of my favorites and remembers us every single day, anything that we need at all he has helped us with. Also the other Royal service manager Lazaro really helped us when my sister and her friend wanted to join us at the royal service pool and allowed them to do so complimentary.
Bani is a must and they have amazing sushi and specialty rolls. La palapa a royal service exclusive is beachfront and amazing to have breakfast and dinner at. Market Grill during dinner time is an awesome Rodizio restaurant. Naos the buffet always has an assortment of foods, if you don't see ice cream just ask. Blue Agave is really great for quesadillas and tacos, we are at Vento and really did not like the food at all.
Our room is 5114, we loved the size and the view. The only issue we've had is ants repeatedly bad have called the staff to come and fumigate twice. Today we also requested our clothes be washed because of this but I'm sure the hotel will do so complimentary. The hotel has a lot of greenery euthanasia so we understand the issue with the ants. The resort credit was very disappointing only because other hotels allow you to use it freely and here for example you have to use a $50 coupon off the $160 spa massage, That's really not a deal. The spa was not working during our stay so we did not buy a massage since we couldn't use the hydrotherapy or steam room.
The beach is beyond flawless and clean, the pools are so large and spacious. We left our three year old at home so we could have a romantic vacation and on the royal side it's been so peaceful.
We definitely plan on returning next year and will be doing royal service again.
- Official Description (provided by the hotel):
- Timeless luxury with an avant-garde flair evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Melia Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Melia Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Melia Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatan Peninsula, and the privilege and compassion of Gran Melia, premiere Cancun resorts. ... more less
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- Also Known As:
- Gran Melia Cancun Hotel Cancun
- Cancun Gran Melia
- Grand Melia Cancun
- Melia Cancun