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Hotel Riu Cancun
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Reviews (10,609)
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1,066
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5,617
3,050
1,066
491
385
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Reviewed 17 November 2013

Found this resort to be Very Clean... Rooms we a little musty. But Great Fun and friendly serves made up for it. Stick to the buffet!!!!! Food was Excellent, Grouper, and roasted Duck, to die for. Very entertaining staff. Juniata was a JOY! And Joseph went beyond his service to help in anyway. Weather was a little rainy but what can you do it's November. Lots of room on the beach, and so short of lounge chairs. Everyone was very happy with this trip.. Like I said Can't Wait to Go Back!

Room Tip: Higher floors made not be a musty.
  • Stayed: November 2013, travelled with friends
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1  Thank misdocfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2013

In my opinion this hotel is right up there with the best hotels cancun has to offer, ok the rooms might need a little updating but everything else about this hotel is top quality.
Food - We were spoilt for choice (Fantastic)
Service - The staff are the reason this hotel is one of the best in cancun (Special)
Surroundings - The staff here do an incredible job to keep it spotless (Beautiful)
Location - Close to shopping malls and nightlife (Perfect)
Entertainment - The team do a great job to ensure all guests have a wonderful time here (Fun)
Coco bongo was fun, we all had a blast.
This was our second vist to the Riu Cancun and definately not our last. Thanks to the staff for making our holiday so special yet again.

  • Stayed: November 2013, travelled with family
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3  Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2013

Rooms are really smelly, musty , otherwise great hotel, nice and friendly presonel , good food, good drinks, excellent location, super beach, many trips to buy in the lobby,besides for smell in the room clean hotel,

  • Stayed: October 2013, travelled solo
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2  Thank TOurist420prague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

Loved this hotel. The beaches were white, the all inclusive food was amazing, they had at-night entertainment and it wasnt far from downtown Cancun at all. We had an absolute blast and loved every minute. How can you complain about a hotel that there is nothing to complain about? This place was off the hook and I would return in an absolute heartbeat.

  • Stayed: February 2013, travelled with family
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Thank jordanz107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

This hotel is definatly not a 5 stars. Room are outdated. House wine is very bad and you can t even buy wine bottle at al carte restaurant. There are 3 a la carte restaurant and only one look like a restaurant and was good. One of them is a buffet at lunch... No snack bar or bar on the beach. Activities are so so. They are very good on cleaness and the staff is great.

  • Stayed: November 2013, travelled with friends
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1  Thank babuzz01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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