We went to Cancun for 2 weeks in March 2012. We booked through Thomson Holidays and had a terrific experience from beginning to end. I read many reviews on this hotel and went prepared with air fresheners as many people commented about the musty smell. To be fair the main place we noticed it was in the corridor outside the room, but we still used the air fresheners just in case. I am inclined to think that this was exaggerated by many.
Our first impression of the hotel was excellent and we found all staff lovely and helpful. The food was very good and we managed to try all the different restaurants. The only one I would not have gone back to was the Japanese one as the food was very salty.
The location of the hotel was ideal. Our Thomson rep Christian was very helpful with info on local buses etc. and although we booked a few organised trips, we used the local buses frequently, saving a fair bit on taxi fares.
Our room was on the 8th floor, we had a lovely balcony and the view was breathtaking.
We would recommend a trip to Coco Bongos -we bought VIP Gold tickets from Thomsons- well worth it as we got fast tracked in and got seats upstairs with a brilliant view. The Captain Hook dinner cruise is a must! Fantastic!! We also did the jungle boat trip -again very good.
Riu Palace was a wonderful hotel with great evening entertainment and friendly helpful staff. Hope to get back there some day.
- Official Description (provided by the hotel):
- * Located in "Corazone", Cancun???S resort area * On the beachfront * Complimentary sun loungers on the hotel???S private beach * 8-storey building * 100 m/325 ft. To Hotel Riu Cancun * 120 m/390 ft. From a shopping centre * 10 km/6.2 Miles from downtown Cancun * 20 km/12.5 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more less
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- Also Known As:
- Riu Palace Cancun
- Cancun Riu Palace
- Riu Las Americas Cancun
- Hotel Riu Palace Las Americas Cancun
- Riu Palace Las Americas Hotel
- Las Americas Cancun