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“crown paradise club just back 1-20-11 any ???”

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Golden Shores Crown Paradise
Ranked #99 of 182 Hotels in Cancun
pa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“crown paradise club just back 1-20-11 any ???”
4 of 5 bubbles Reviewed 23 January 2011

we stayed 10 days jan 9 - 19 and had a great time, the staff were as wonderful as always, check in went fast, room was ready at 1 pm, all of the restraunts were to our expectations, they only thing there was no bacon on the buffet, spent most of our time at adult pool, we had in the 80's each day, wife found no need for a light jacket at night, we were in the older main tower overlooking the water slides, no they havent torn down the one beside it but there were guys picking up those grounds every day any ? ask

  • Stayed January 2011, travelled as a couple
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Helpful?
3 Thank chief24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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75 reviews from our community

Traveller rating
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    5
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29
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
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English first
new york
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 13 July 2010

Crown Paradise hotel is a great place to stay for families. Do Not GO TO TIMESHARE PRESENTATION....
SalesMan- Ricardo Gomez was nasty, aggressive and abusive when we did not purchase, Golden Shores messed up paperwork when we were ready to leave and told us we could not leave unless we PAID AGAIN!!!
Saleswomen Nash told us, she did not know how we would be able to leave resort without their permission. She said we needed to PAY AGAIN and work it out with our travel agency, ( the travel agency thet hired to promote Crown Paradise)
Situation got VERY uncomfortable. VERY heated.
Again Crown Paradise is a wonderful place to go in Cancun, but they should lose their affiliation with Golden Shores Timeshare. They should not want to be associated with them
How would the American Embassy feel about a vacationing family being held at a resort against their will unless they PAID AGAIN!!!

  • Stayed July 2010, travelled with family
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Helpful?
4 Thank nycity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, North Carolina
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 20 April 2010

My wife and I went with another couple who also enjoyed the resort. The reviews I read before I went had me a little worried , some of the bad reviews helped us to navigate around some things like getting reservations early at the restaurants, and we took our on beach towels so we didn't play that game with the towels.We never had a problem with getting chairs. The staff at the resort was awesome in every way, at the restaurants , bars,housekeeping,concierge. The resort is definitely geared towards family which I thought was great. We didn't have any trouble finding fun things for adults to as well. Remember your on the beach in Cancun , how could you not have a good time. Carlos the guide at the El Ray ruins across the street was very good I recommend going there , take some food for the iguanas. Deep sea fishing was good in Cancun , the beach was great at the resort. So my advice is to not worry about the reviews and go to Crown Paradise you will have a great time.The 80 min massage at the spa is worth every penny.

  • Stayed April 2010, travelled as a couple
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Helpful?
5 Thank FreemansPlace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenmoore pa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 April 2010

We went during spring break so long lines are to be expected. My 8 year old loved the kids club, day and night, she never wanted to miss anything! The kids club staff was great, and my daughter made tons of friends. The room was great, TV small, but can't beat the view and the balcony. Only construction was painting, everywhere. Adults Only pool was the best seat in the house.
However, the two major problems, which I see has been going on for a long time, is the restaurant reservation system, and the reserving of beach chairs. People get their towels the night before and get up at 5 in the morning to place their towels on chairs to reserve them. This is not allowed, but the hotel does nothing about it. We just sat in reserved chairs and would wait till someone came to claim them. No one ever did! So just take a seat, and give it up if someone comes.
The other problem is the restaurant reservation system. I chose this all inclusive hotel due to the variety of restaurants to choose from. For the first two days, we got nothing! Everything was booked. We ended up walking in a restaurant, per the concierge advice, and got seated. The second night we went into town, via public bus (highly recommended) and had dinner at a great Mexican restaurant.
Bottom line, it is what you make it. either you can be miserable and complain about the two negative things, or find your way around it like we did. We had a great time, and will definately be back!

  • Stayed March 2010, travelled with family
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Helpful?
3 Thank laurencort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 15 December 2009

My husband and I went to the Crown Paradise Resort last February and we absolutely loved it! The resort itself was beautiful and had awesome views being right on the beach. We tried pretty much all of the restaurants and though they were all awesome except for the seafood place. They give nice portions and the food was very tasty. Even the buffet was nice because you could stop in throughout the day and eat whatever you liked. Plus there were great snack bars right near the pool where you could get fresh chips & salsa,burgers,drinks & more! The sushi place by the pool was great too. Every morning we would start our day with a huge breakfast in our room, the room service rocked! While it is true that you need to make reservations ahead of time for dinner we never had any trouble with this and we were always impressed with the service. The one thing you must bring though would be BIG cups for the bar!! The alchohol is free but they give it to you in small cups so you keep having to go back for more. All of the people that had stayed there previously had all brought their own large cups/pitchers.Very good idea!

Our room was also beautiful and very large. I never noticed any smell like others have mentioned and our bed was so comfortable! Really I can't say that anything in the whole place was anything other than clean. You do have to search for some of the stuff like the soccer field,zip line, and water slides because they are out of the way,but we found them easily. This year we are bringing our two girls with us because we were so impressed with the kids paradise area. It was big,bright,clean, and all of the kids there were having a blast.
Also just to mention, this place sells timeshares so you will be approached to take a tour. If you have no plans I say DO IT! The rooms are awesome with beautiful views and they give you a ton of stuff for going. We got a bottle of tequila,tshirst,beach bag, and enough pesos to get a couples masage at the spa!!! It was great and we are already booked to go back in March.
This place is amazing,clean,good food,plenty of activities,and great service!

  • Stayed February 2009, travelled as a couple
    • Value
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Helpful?
1 Thank xangel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shingle Springs, CA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 October 2009

We met friends here and shared a two bedroom timeshare. The two bedrooms were on opposite sides of the living room/ kitchen area. Each room was comfortable and had its own TV, bathroom, and balcony overlooking the swimming pools and beautiful ocean. There were at least 4 swimming pools, and plenty of room on the beach for soaking up the sun and swimming in the ocean. The gym was well equiped with a staff member on hand to answer any questions or give assistance. Catching the bus to town was as easy as walking across the street. There were many restaurants on site, offering such foods as Mexican, Steaks, Italian, French, and a buffet. The waiters were very attentive and gave excellent service. The food was great everywhere, and the buffet was open for breakfast, lunch, and dinner with a variety of freshly prepared and delicious foods. Conveniently located by the pool were at least two places to get snacks, drinks, and variety of other foods while sitting by the swimming pool. They even had a small area outside that served food all night long. There was a pool for adults only on an upper level with a bar on the side with "bar stools" in the water. Another pool was convenient for swimming laps. There were always activities and contests by the main pool areas, with music and lively sports directors. Every night they had a different entertainment theme.... geared for children, but great for all ages. One night there was even a Casino Night where people could play games with play money and win nice prizes. The only negative comment I have is the slight moldy smell in the rooms. Once we opened the doors to the balcony, they were much improved. We would love to return to this timeshare and even bring our grandchildren along.

  • Stayed December 2008, travelled as a couple
    • Value
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Helpful?
2 Thank Mickey95682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 May 2009

Paid less than $3000 US for 8 nights including 4 air fairs from NYC(after spring break). The hotel is 20 years old and in need of updating but the staff was always busy painting, cleaning and performing some kind of maintenace. We have a 4 and 2 year old and both enjoyed the daycare and kids paradise pool. The kids pool is supervised so you can leave them and not worry where they are(not the 2 year old). It has many slides and a large pirate ship in the middle. I'm guessing once they get around 9 years they may get a little bored. The food at the buffet was decent and a few of the restaurants were actually good. The French, Mexican and seafood were actually above average and getting a reservation was not a problem, just make sure you make your reservations as soon as you check-in. The staff was very friendly especially at the buffet. I guess it also helps to give a buck or two to receive better service and to be friendly to them (by the second day the staff knew what we wanted and knew all our names). The beach had eroded from last season's hurricanes and was only about 30 feet wide and when we left they had lost another 10 feet. The gov't is supposed to reclaim the beach this year, but I suspect it will be a slow process. The whole beach front along this side of Cancun was hit hard. The room was a little small but we didn't spend much time in the room. The beds were a little hard. All the rooms are ocean front, but ours also had a view of the abandoned resort next door. The pools were very nice but could get a little noisy. Over all we had a great time. The kids enjoyed themselves (didn't want to leave daycare) and my wife and I were able to spend time together alone guilt free.

  • Stayed April 2009, travelled with family
    • Value
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Helpful?
3 Thank NycBodySurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Shores Crown Paradise

Property: Golden Shores Crown Paradise
Address: Av. Lopez Mateos Sur 2375 | Guadalajara, Jalisco, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Room Service
Hotel Style:
#56 Top resorts Hotel in Cancun
Number of rooms: 22
Official Description (provided by the hotel):
A time sharing vacation club with access to Crown Paradise resorts and all the RCI properties around the world. ... more   less 
Also Known As:
Golden Shores Crown Paradise Hotel Cancun
Golden Shores Crown Paradise Cancun

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